Receptionist

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Pearle Vision - Orland Park/Oakbrook Terrace

Posted 3 months ago

Full Time

Midlothian, Illinois

In Person

Smart Summary

Responsibilities

The receptionist manages phone calls and greets patients to provide high-level service and guidance on paperwork. They are also responsible for processing insurance claims and entering patient orders.

Qualifications

You have a high school diploma or equivalent and 1-2 years of retail experience. You are a strong communicator and listener with excellent interpersonal skills, and you are comfortable using computers and adapting to new software.

Must Have Skills for ATS

Sales skills

Computer proficiency

Job Description

ABOUT US:

This is not just a job..........it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve is a direct result of our team's collaboration and engagement. You'll receive excellent compensation and a benefits package with additional perks designed to make you smile.  We consider our work environment our sanctuary and make great efforts to protect it from negativity, both from the outside and from within. The work you do will be rewarding. But you'll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews!

This position is in Orland Park.

This is a full-time position, including Saturday until 3:30.

BENEFITS:

  • Competitive Compensation

  • Guaranteed $20-$22

  • Bi-Weekly Commission

  • Monthly Bonus

  • Paid Vacations

  • Paid Holidays

  • Paid Sick Days

  • Complimentary Eyewear

  • Family and Friends Discount

Major duties and responsibilities:

  • Answers phones in a timely manner and transfers calls to the appropriate individual or department.
  • Greets patients without delay upon entering the office; demonstrates urgency in providing the highest level of service to all patients and in satisfying their needs.        
  • Determines the reason for the patient's visit, takes time to explain all required paperwork, tests, products, and services, and communicates the appropriate time frame.
  • Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult to please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary.
  • Process claims and enter patients' orders.

Skills:

  • Strong communicator and listener to patients and associates
  • Strong interpersonal skills (friendly, caring, patient)
  • Sales skills
  • Familiarity and efficiency with computers, and adapts quickly to new software
  • Strong organizational skills

Education& Experience:

  • High School Graduate or equivalent

  • Comparable experience typically achieved with a minimum of 1-2 years in a retail environment

  Education: High school diploma or equivalent, or comparable experience, typically achieved with 1-2 years in a retail environment.     We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description.  The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

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Pearle Vision - Orland Park/Oakbrook Terrace

Don't take the care of your eyes for granted, trust them to the people who have been caring for eyes since 1961. At every neighborhood Pearle Vision, we believe that from the exam room to the retail floor you deserve genuine EyeCare. We're experts who know every appointment begins and ends with trust. And every pair of glasses acts as a symbol of our commitment to you, your family, and to our community. At Pearle Vision, we know delivering genuine eye care starts with our franchisees. That’s why we offer a strong care centered business model backed by an experienced team of business experts. You get to focus on what you do best, while we provide unbeatable support for running your neighborhood Pearle Vision EyeCare Center. Reasons to Invest: * Provides genuine eye care in neighborhoods all across North America by focusing on overall eye health, not just one aspect of vision care * Works with skilled experts who are not only dedicated to their profession, but are invested in their communities * Offers more than 30 years of experience with its established operating systems * Has a 50-year legacy and a reputation as North America's optical leader * Is backed by Luxottica – the global leader in eyeglass frame and lens manufacturing * Delivers superior unit economics * Supports licensees with a multi-million-dollar national marketing program that includes a new brand identity, redesigned and enhanced in-store experience, and advertising campaign Visit ownapearlevision.com
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