Customer Service Representative - SYGMA - Denver, CO

Sysco

Posted 3 months ago

Full Time

Denver, Colorado

In Person

Smart Summary

Responsibilities

Provide direct sales support to Account Executives and customers by resolving needs quickly and accurately. Responsibilities include processing orders, handling transportation queries, and managing same-day deliveries.

Qualifications

You have a high school diploma or equivalent and at least one year of prior customer support experience, preferably in foodservice sales coordination or a call center environment. You possess strong telephone communication skills and are proficient in MS Office, with the ability to work in a fast-paced setting.

Must Have Skills for ATS

MS Office

telephone communication

Job Description

Company:  

US3183 Sygma Denver (The Sygma Network, Inc)

Sales Territory:  

None

Zip Code:

80238

Travel Percentage:  

0

Compensation Range:

$20.50 - $21.50/hr.

The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

JOB SUMMARY
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

Schedule: 7:00 a.m. - 3:30 p.m.

This position has a rotating schedule and frequent Saturday's are required.

Pay: $20.50 - $21.50/hr.

RESPONSIBILITIES

  • Answer all incoming concerns/needs from all customers

  • Key pick-up request

  • Handle transportation/routing on delivery questions

  • Process will-call orders

  • Provide customers with invoice copies.

  • Process credits

  • Maintaining Call list

  • Monitor orders before the cut-off

  • Communicate regularly with the AE (account executives) and customers.

  • Manage the same-day deliveries for OPCO (operating company)

  • Perform other duties as directed by Supervisor.

QUALIFICATIONS
Education

  • High school diploma or equivalent.


Experience

  • 1 year prior outside foodservice sales coordination or customer support experience

  • Preferred: Previous call center experience


Professional Skills

  • Strong telephone communication skills

  • Able to work in a fast pace environment

  • Ability to sit and work at a PC for extended periods

  • Proficient in MS Office

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Anticipated Close Date:

08/18/2026

The deadline may be extended in good faith based on business needs.  The posting will be updated when the deadline is extended.

Sysco

Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
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