Patient Access Representative - Family Medicine

MAMMOTH HOSPITAL

Posted 3 months ago

Full Time

Mammoth Lakes, California

In Person

Smart Summary

Responsibilities

Manages the admission and registration process, including scheduling appointments and verifying insurance. Responsible for greeting patients, handling multi-line phones, and updating patient information in the EHR system.

Qualifications

You have a high school diploma or equivalent, with an Associate's degree preferred, and possess strong customer service and communication skills. You are competent with Microsoft Office and Outlook, and ideally have previous experience as a receptionist and are bilingual in Spanish.

Must Have Skills for ATS

EHR

Microsoft Office

Outlook

Job Description

Job DetailsJob Location: Mammoth Lakes - Mammoth Lakes, CA 93546Position Type: Full TimeSalary Range: $22.11 - $31.49 HourlyJob Shift: DayThe Family Medicine Patient Access Representative is responsible for professional and efficient operation of the admission/ registration process in one or more patient access areas. Performs a variety of patient access functions related to patient admission and discharge including: appointment scheduling, patient registration, insurance verification, and point of service collections. Demonstrates a basic understanding of the revenue cycle. What You'll Do: Greets all patients in a courteous and timely manner. Answers multi-line telephone; takes clear, detailed, and legible messages and transfers calls to appropriate department when necessary. This includes concise documentation in the EHR system. Enters and/or updates patient information in computerized hospital information systems. Accurately creates tasks in EHR according to clinic protocols and works both Tasks lists and Work lists. Who You Are: Excellent communicator Detail oriented Good interpersonal skills Strong customer service skills Qualifications: High school diploma or equivalent required, Associates degree preferred. Bilingual in Spanish strongly preferred.  One year experience as a Receptionist preferred. Good telephone etiquette. Computer skills required: Competent with Microsoft Office and Outlook. Previous use of multi-line phones, fax and copy machine(s) preferred.  Job Information: Full-time, day shifts including weekends. Starting wage $22.11 to $26.80 based on qualifications.   The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. An equal opportunity employer. Qualifications

MAMMOTH HOSPITAL

Mammoth Hospital is a modern, 17-bed facility designated by the federal government as a Critical Access Hospital supported by first-rate equipment. We pride ourselves on personalized care, and boast of our full-time board certified medical staff and highly qualified nursing staff. Since illness and injury don’t always occur between the hours of eight and five, Mammoth Hospital is always prepared to meet your health care needs with 24-hour emergency care. Mammoth Hospital’s Sierra Park out-patient clinics specialize in: behavior medicine & psychiatry, family dental, family medicine (Bridgeport & Mammoth), internal medicine, general surgery, neurology, orthopedics / sports medicine (Bishop & Mammoth), pediatrics, physical & occupational therapy, urology, and women’s health. Mammoth Hospital and the Sierra Park clinics average 50,000 patient visits per year.
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