Patient Resource Coordinator

Legacy Health

Posted 3 months ago

Full Time

Portland, Oregon

In Person

Smart Summary

Responsibilities

The Patient Resource Coordinator actualizes transition plans for patients discharging from facilities and provides updates on community resources. They also support Care Management teams and assist patients with flexible service items and Medicare documentation.

Qualifications

You have a Bachelor's degree or equivalent experience, preferably in a Behavioral Science field, along with at least one year of experience in case management, discharge planning, or care coordination within a healthcare setting. You possess strong organizational, communication, and time management skills, along with computer literacy and data management capabilities. Familiarity with community resources and the ability to investigate new referral pathways are essential.

Must Have Skills for ATS

case management

discharge planning

care coordination

community resources

social service delivery system

Microsoft programs

data management

Job Description

Overview

We’ll rely on you to coordinate details to ensure an effective patient discharge . Your exemplary work will reflect the values of teamwork, respect and compassion, effective use of resources, and initiative that are inherent to an organization committed to making life better for others.

Responsibilities

The Patient Resource Coordinator is responsible for actualizing the transition plan developed by the Care Management Staff for patients discharging from Legacy facilities including Unity services; providing routine updates to the appropriate teams regarding community resource changes; assists providing patients with flexible service items, including setting up phones; and manages and provides Medicare patients with an Important Message from Medicare (IMM).  This position provides primary support to Care Management teams.  Secondary support may include other teams within the department as needed.

Qualifications

Education:

BS/BA, or equivalent experience, required. Prefer BS/BA in a Behavioral Science field for Unity. 

Experience:

1 year of case management, discharge planning, or care coordination in a community mental health organization, primary care or other healthcare work environment.

Skills: 

Strong organizational skills

Knowledge of community resources and the social service delivery system,

Excellent organization, oral, and written communication skills for effective interaction with patients, their support persons, physicians, and staff

Ability to foster communication and build relationships among the treatment team

Excellent time management skills

Computer literate and ability to utilize Microsoft programs

Data management

Initiate coordination

Investigate and create new referral pathways.

.

Licensure

None Required.  Preferred RBSW for Unity Staff.

Pay Range

USD $28.47 - USD $40.71 /Hr.

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

Legacy Health

Good health for our people, our patients, our communities and our world. Legacy Health is a local nonprofit that provides comprehensive primary, secondary and tertiary care services across the Portland and Vancouver metro area and the mid-Willamette Valley. That means helping people get healthy, and staying that way. Encouraging medical professionals to set a higher standard. Tending to the little things that help patients heal. And supporting our staff in doing whatever it takes to meet the needs of those we serve. But it's not just what we do, it's why we do it. At Legacy, our fundamental responsibility is to improve the wellness of everyone we touch, to empower people to live healthier lives, and to create a legacy that truly lives on. We strive to be a diverse, culturally competent organization. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply. Follow Legacy Health on Twitter: http://twitter.com/OurLegacyHealth Join the Legacy Health Facebook community: http://www.facebook.com/legacyhealth/ Equal Opportunity Employer/Vet/Disabled (Photo is of Legacy Salmon Creek Medical Center - Vancouver, WA)
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