Sales Advisor

Mike's Bikes

Posted 3 months ago

Full Time

Sacramento, California

In Person

Smart Summary

Responsibilities

Match customers with ideal riding experiences by providing expert product recommendations and closing sales. Manage ongoing customer relationships using CRM tools and maintain an organized sales floor.

Qualifications

You have experience in retail, hospitality, or customer-facing roles, with a working knowledge of bicycles and cycling gear. You are confident in using POS and CRM tools, motivated by clear goals, and comfortable with the physical demands of the role, including being on your feet and lifting bikes.

Must Have Skills for ATS

POS

CRM

Google Workspace

Sales

Job Description

Description

Join the Mike’s Bikes Crew as a Sales Advisor. 

Mike’s Bikes is a community focused bike shop with with an international reach. We pride ourselves on providing exceptional hospitality to our neighbors while also being a leading partner to the largest global brands. We are hiring friendly and enthusiastic Sales Advisors to connect with customers and share their love of cycling. If you're driven to make people's lives better and want to do it through your love for bikes, we want to hear from you.

What You’ll Do (and Love Doing):

  • Ask the right questions and actively listen- our goal is to match each customer with their ideal riding experience.
  • Confidently close sales by connecting customers to the right products for their goals and riding style.
  • Use our CRM tool to build and manage ongoing customer relationships.
  • Take initiative to maintain an organized sales floor, manage inventory, and support team operations.
  • Stay in touch with your customers and build lasting relationships with top-notch service and follow-up.

Training & Growth:

  • An immersive 2-day onboarding and training class to jumpstart your skills
  • Ongoing mentorship and support to help further your continued development
  • Training partnerships with top brands in the outdoor industry
  • Career Advancement opportunities
  • Perks & Pay:
  • Starting pay is $18-$26/hr and includes a bi-weekly bonus potential
  • Medical and dental benefits available for full-time employees
  • Paid time off and 401(k) with company matching
  • Some of the Industry's best Employee discounts and perks
  • Opportunity for growth within the organization and other sectors of the bike industry

Requirements:

  • Experience in retail, hospitality, or customer-facing roles is preferred
  • A working knowledge of bicycles and cycling gear
  • Confident in using a POS system, CRM tools, and basic office tech like Google Workspace
  • Competitive (in a good way!) and motivated by clear goals
  • Comfort with the physical demands of the role: Lifting bikes, moving boxes, and being on your feet for extended periods
  • Comfortable chatting with customers in person and on the phone

Ready to turn your passion into a career? Apply today and help us keep the wheels turning at Mike’s Bikes. We can’t wait to meet you!

Mike's Bikes

Our company culture is built around the bike—we're both consummate experts and enthusiastic evangelists, and we like to keep it all in perspective with a sense of humor too. Our environment is a place that values fresh ideas and creative thinking in addition to being fast-paced and demanding. Each of our eighteen stores dominates its local market and we're the best bike shop in America. We're proud to have built what we believe is the best family of world-class bike shops you'll find anywhere! Our staff members will tell you that Mike’s Bikes is a great place to work.
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