Job Title: Front Office I Job Location: Atlanta Oral & Facial Surgery, Marietta, GA Job Type: Fulltime Your new career awaits you... Are you looking for a company that you can call home and have opportunities to grow? We are looking for a Front Office I professional to join our growing practice. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company.
Job Description:

Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.

Required Qualifications:

High school diploma or equivalent is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.

Preferred Qualifications:

Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is preferred.

Schedule:

Monday to Friday, 8-hour shift

Benefits:

401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program

Special Requirements:

Working on-site is essential to the function of this position.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.

Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Beacon Oral Specialists is a leading oral surgery management services organization providing best-in-class professional support services to our ever-growing network of exemplary oral surgeons, allowing them to focus more exclusively on patient care. We support our partners with exceptional management support tailored to their practice needs so they can provide superior oral and maxillofacial care to their patients with clinical autonomy. Founded and led by experienced oral surgeons and management, our focus is exclusively on elevating our surgeons in an environment of rapid change and uncertainty. When you join our network, you are joining an organization built upon the values of collaboration, learning and servant leadership. Becoming part of our network will provide you with access to a broad array of management solutions—including scalable business infrastructure, patient outreach, leveraged technology, operational expertise, and marketing support—so you can focus on delivering exceptional care to your patients. Partnering with Beacon Oral Specialists increases your personal and professional satisfaction while providing security in a rapidly changing healthcare environment. Even though you are highly specialized, there’s no reason for you to go it alone.

Front Office I

Front Office I

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