Roadside Service Technician - Fort Mill Ford

Sonic Automotive

Posted 3 months ago

Full Time

Fort Mill, South Carolina

In Person

Smart Summary

Responsibilities

Respond to roadside assistance calls to provide on-site support including jump starts, tire changes, and battery testing. Maintain accurate service records and ensure all equipment is kept in clean, working condition.

Qualifications

You have prior experience in automotive maintenance or roadside assistance and possess strong mechanical aptitude with a problem-solving mindset. You have a valid driver's license with a clean record and excellent customer service skills, enabling you to work independently in various outdoor conditions.

Must Have Skills for ATS

automotive maintenance

roadside assistance

mechanical aptitude

customer service

Job Description

Company Description

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Fort Mill Ford a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation (Hourly: Flat-Rate):

  •  $20.00 / hour

Job Description

The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.

Duties and Responsibilities:

  • Respond to roadside assistance calls in a timely and professional manner
  • Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing
  • Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor
  • Keep service equipment and vehicle in clean, working condition
  • Follow proper procedures for safe vehicle handling and roadside operations
  • Communicate clearly with customers and teammates to ensure seamless service
  • Maintain accurate service records and documentation for each job
  • Use tools and materials efficiently to avoid unnecessary waste
  • Follow all company safety policies and immediately report any incidents

Qualifications

  • Prior experience in automotive maintenance or roadside assistance preferred
  • Strong mechanical aptitude and a problem-solving mindset
  • Willingness to work flexible hours, including weekends or evenings if needed
  • Excellent communication and customer service skills
  • Ability to work independently in outdoor conditions
  • Valid driver’s license with a clean driving record
  • Must be authorized to work in the USA
  • Must be able to pass a pre-employment background check, drug test, and MVR screening

Additional Information

Compensation (Hourly: Flat-Rate):

  •  $20.00 / hour
    • Based on experience, certifications, and skill level
  • Tenure Bonus Program*:
    • Starting at 6 months, earn up to $3.50/hour on every flat-rate hour turned
    • Bonus increases with tenure and is paid annually

Schedule:

  • FULL-TIME
  • Sundays Always Off
  • Saturday Availability Required

Perks & Benefits:

  • Medical, Dental & Vision Insurance
  • $0 Monthly Premium for Technicians after 12 months**
  • Reduced Rates for Dependent Coverage**
  • 401(k) with Company Match
  • Paid Time Off that Increases with Tenure
  • Closed on Thanksgiving & Christmas
  • Employee Pricing on Vehicles, Parts & Service
  • Free & Discounted Gym Membership Options
  • Exclusive Travel Discounts on Hotels, Flights & Rentals
  • OEM Certification & Paid Manufacturer Training Opportunities
  • Career Growth within a Fortune 500 Company

*Tenure bonus eligibility begins after 6 months.
**Coverage begins at hire; premium-free medical starts after 1 year of service.

 All your information will be kept confidential in accordance with EEO guidelines

  • SHL Package: N/A
  • Dealership: 118 - Fort Mill Ford
  • Sonic Automotive

    Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
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