Member Service Representative (30 Hours Per Week With Full Benefits)

Deseret First Credit Union

Posted 3 months ago

Full Time

West Point, Utah

In Person

Smart Summary

Responsibilities

Process financial transactions and open new accounts while providing guidance on lending opportunities. Focus on enhancing the member experience and growing branch business through referrals and product solutions.

Qualifications

You have a high school diploma or GED along with at least six months of experience serving the public. You are also proficient with the Microsoft Office Suite and possess strong aptitude for learning new software programs.

Must Have Skills for ATS

Microsoft Office Suite

Job Description

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

  • 12 paid holidays
  • A positive atmosphere and co-workers who truly care
  • Full benefits package, perks, and discounts worth a double-take
  • Competitive compensation
  • Enjoyable activities and wellness initiatives

This position is 30 hours per week and includes full benefits package options.

Schedule: Monday-Friday from 12:00-6:00, as well as rotating Saturdays from 8:45-2:15.

Duties and Responsibilities: 

  • Opening new accounts and providing support and guidance with lending opportunities
  • Educating on and proposing credit union products and services that provide solutions to member's financial needs
  • Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
  • Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience"
  • Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
  • This job description is not an exhaustive list of all job duties; other duties may be assigned at any time

Qualifications:

  • High school diploma or GED and six months of experience working with the general public required

Competencies:

  • Driven by a purpose
  • Energetic, friendly, and professional
  • Passionate about delivering an exceptional member experience
  • Empathetic
  • Proactive
  • Ability to think outside the box and solve problems
  • Aptitude to discuss and recommend financial products and solutions
  • Ability to work well in a team environment
  • Oral and written communication skills
  • Ability to multi-task

Computer/Software Skills:    

  • Microsoft Office Suite; strong ability to learn new software programs

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability veteran status, pregnancy, sexual orientation or any other characteristic protected by law.


Requirements

null

Salary

$21.00 per hour

Deseret First Credit Union

Deseret First Credit Union exists to foster the financial independence and well-being of its members within the LDS community. Our reputation for providing value and empowering the community reaches beyond the borders of Utah, where our 13 branches are located. Because we are a credit union, we have members, and not customers. We serve and provide our multi-generational membership with the very best in financial products and services, and we consistently adopt technological tools that make our experience both efficient and enjoyable. We believe that giving back to others must be an ingredient to success, and that credit unions have a special role in that process. It all starts with our growing workforce. We are incredibly proud of the benefits package that we offer to our employees - a package that includes competitive salaries, 401(k) retirement plans with a competitive match, medical benefits with a Health Savings Account match for high deductible plans, dental benefits, employer-paid long term disability insurance, employer-paid life insurance, public transportation reimbursement, holiday and PTO pay for all employees, employer-paid doctor-on-call program, fun company activities, and a corporate wellness program. For information on this and more, visit https://www.dfcu.com/careers. NMLS # 403075
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