Job Description

Join a high-impact analytics team where your insights directly shape how we reach customers in digital channels. You’ll translate complex behavioral data into clear recommendations, help optimize campaigns through testing and measurement, and partner closely with marketing, product, and data stakeholders to unlock the value of our data and drive growth.

As a Marketing Analytics Associate at JPMorganChase within the Card Data & Analytics team, you will focus on translating customer behavioral data into insights that drive marketing strategies to influence card acquisitions on digital channels. You will develop, plan, and execute analytical projects both independently and in collaboration with teammates, working closely with analysts, channel marketing partners, data owners, and product owners to deliver capabilities that enable data-driven decision-making.

Job responsibilities

• Devise and evaluate methods and procedures for collecting data
• Conduct research and recommend marketing strategies in the digital space for the card business
• Partner across card digital channels to provide insights that support strategies to influence and grow new card acquisitions
• Support business growth targets by delivering concise, insightful, and timely analytics on key trends from large datasets
• Synthesize large volumes of data into actionable insights to influence business and marketing strategies
• Perform reporting and measure A/B tests for digital campaigns to support decision-making
• Deliver practical insights in a compelling way to senior leadership through presentations, discussions, and visualizations
• Continuously develop skills to provide best-in-class analytics

Required qualifications, capabilities, and skills

• 1+ years of applied experience in business analytics (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights)
• Bachelor’s degree in a relevant quantitative field (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science)
• Strong knowledge of querying databases using SQL
• Experience with modern data science and analytics tools (Hive, Python, R)
• Basic knowledge of data mining, quantitative research, and data science techniques (e.g., machine learning)
• Strong verbal and written communication skills with the ability to work effectively in a team

Preferred qualifications, capabilities, and skills

• Master’s degree in a relevant quantitative field
• Experience with Adobe Analytics, Tableau, and Alteryx
• Demonstrated ability to define business KPIs and establish measurement frameworks
• Financial services background

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.