Clinical Operations Specialist /Medical Office Receptionist (Bilingual)

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Mia Aesthetics - Baltimore

Posted 3 months ago

Full Time

Fulton, Maryland

In Person

Smart Summary

Responsibilities

The role manages administrative tasks, payment collections, and clinical pre-operative duties for surgical patients. Responsibilities include scheduling appointments, taking vitals and photos, and tracking clinical inventory.

Qualifications

You have a High School Diploma or GED and possess strong customer service, verbal, and written communication skills. You are also bilingual in English and Spanish and comfortable with computer systems. The role involves administrative and clinical pre-operative duties, including patient scheduling, payment processing, and taking pre-operative photos.

Must Have Skills for ATS

Bilingual in English and Spanish

payment processing

patient scheduling

pre-operative photos

vitals

inventory tracking

medical billing

Job Description

Description

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Requirements

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.

Paid on-the-job training is provided.

  • Performs clerical and administrative roles as needed to support operations
  • Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
  • Confirms surgical patient appointments via phone call and written communication
  • Informs the clinical team of the daily surgery schedule
  • Takes pre-operative photos and processes electronic prescriptions for doctors
  • In charge of preliminary physical test such as vitals needed the day before all surgeries
  • Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
  • Tracks inventory for surgical and clinical accessories/supplies for designated department
  • Performs other duties as assigned

Education & Experience

  • GED or High School Diploma
  • Enjoys working with a high sense of urgency
  • Strong customer service skills
  • Strong verbal and written communication skills
  • Strong computer skills
  • Bilingual in English and Spanish

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.

Join us: https://miaaesthetics.com/careers/

#miajobs #mia_talent

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Mia Aesthetics - Baltimore

With Cosmetic Surgery clinics across 7 states and counting, Mia Aesthetics is committed to providing advanced cosmetic surgery for all. It’s about giving you a better experience and nothing but the best care from Board Certified Plastic Surgeons. Because high quality and affordability should not be mutually exclusive.
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