Client Service Associate/Teller (40 Hours) - Mesa Main/Mesa (AZ)

Zions Bancorporation

Posted 3 months ago

Full Time

Mesa, Arizona

In Person

Smart Summary

Responsibilities

The Client Service Associate is responsible for accurately processing transactions and addressing clients' needs through various banking services. They also resolve client issues and identify opportunities for cross-selling bank products.

Qualifications

You have a High School Diploma or equivalent along with experience in cashiering, customer service, and balancing financial transactions. You must possess solid balancing and customer service skills, and have a basic understanding of math, bank products, and banking procedures.

Must Have Skills for ATS

cashiering

customer service

balancing

debits

credits

bank products

Job Description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed.  At NBAZ, the possibilities are endless – come for the job, stay for a career.

NBAZ is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Mesa Main branch.  If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!


Essential Functions:

  • Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. 
  • Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. 
  • Resolves clients’ problems either through direct personal action or referral to alternative branch or bank resources. 
  • Identifies and maximizes cross-sell the banks' opportunities through exploring needs. 
  • Other duties as assigned.


Qualifications:

High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
Schedule:  Monday – Friday: 8:30 A.M. – 5:00 P.M.; 40 hrs./wk.

  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.  
  • Must have solid balancing and customer service skills.  
  • Ability to cross-sell bank products based on client's needs. 
  • Bilingual proficiency in English and Spanish languages, is preferred.

Pay range: $17.00 – $21.75 per hour, depending on experience.


Benefits:  

  • Medical, Dental and Vision Insurance - START DAY ONE!  
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. 
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. 
  • Mental health benefits include coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees. 
  • Employee Ambassador preferred banking products.

Zions Bancorporation

Zions Bancorporation, N.A. is one of the nation's premier financial services companies with approximately $89 billion of total assets at December 31, 2025, and annual net revenue of $3.4 billion in 2025. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small- and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending. Zions Bancorporation’s common stock is traded on NASDAQ under the symbol ZION. The company is a member of the S&P 400 Mid-Cap and the NASDAQ Financial 100 Indices. The deposit insurance coverage for accounts at Zions Bancorporation, N.A. is the standard FDIC insurance limit for each account ownership category regardless of the Zions Bancorporation, N.A. division holding the account.
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