Receptionist, Front Desk - Join Our Team in the Beautiful Biltmore Area

American Title Service Agency

Posted 3 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The receptionist serves as the first point of contact, greeting guests and managing phone calls with a professional demeanor. They are also responsible for maintaining office organization, distributing mail, and providing administrative support to the Escrow, Title, and Accounting departments.

Qualifications

You are friendly, organized, and possess excellent verbal communication skills. You have the ability to handle a multi-line phone system and are proficient in Microsoft Outlook and Word. Previous receptionist or administrative experience is a plus, but not required, as we are happy to train the right person.

Must Have Skills for ATS

Microsoft Outlook

Microsoft Word

Job Description

Company Description

American Title is a locally owned and operated organization with a family atmosphere.  We enjoy seeing one another face-to-face in the office (this position is not eligible for remote work). 

We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!

AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:

  • A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier
  • Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity
  • Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results
  • Recognizing that "Above all Else...Service"! to our customers maintains our existence
  • Accepting responsibility and communicating clearly if we cannot honor a commitment 

Job Description

Are you friendly, organized, and love helping people? We’re looking for a welcoming and professional Receptionist to be the face of our office in the gorgeous Biltmore area of Phoenix.

This is more than just answering phones — you’ll help create a warm, efficient, and positive environment for our clients, guests, and team.

This is a wonderful opportunity to learn a new industry.    

  • Greet every one entering the office with eye contact, a smile and a helpful demeanor
  • Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
  • Frequently check back with callers waiting on hold and offer options when applicable
  • Keep our front office organized, stocked, and looking great
  • Distribute mail
  • Order supplies
  • Provide support to Escrow, Title and Accounting Departments by assisting with customer service and administrative duties
  • Assist the entire office with workflow
  • Support good working relationships with all clients

Qualifications

  • Previous receptionist or administrative experience is a plus, but not required — we’re happy to train the right person
  • Excellent verbal communication
  • Ability to handle multiple phone-line system
  • Problem-solving skills
  • Strong organizational skills
  • Microsoft Outlook, Word 

Additional Information

All your information will be kept confidential according to EEO guidelines.

🌟 Why You’ll Love It Here:

🌴 Beautiful, convenient Biltmore location near great restaurants & shops
🌞 Positive, supportive team atmosphere
📈 Opportunity to grow your skills and career
☕ Coffee, laughs, and a welcoming workplace every day

American Title Service Agency

American Title Service Agency serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, home builders and others involved in residential and commercial property transactions with products and services to suit their needs. American Title Service Agency was established in 2004 with primary offices in Scottsdale, Arizona specializing in lender escrow servicing. In October of 2007 the company was acquired by Superior Transaction Service, LLC. All of our branch managers have a minimum of fifteen years of experience in the escrow and title business and are proficient in all phases of escrow closings. Our title department is staffed by industry veterans with an average of approximately twenty years of title examination experience including residential, commercial, REO, lender and litigation or foreclosure specialties. American Title Service Agency is dedicated to: A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier. Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistance and above all, integrity. Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results. Recognizing that "Above all Else...Service"! to our customers maintains our existence. Accepting responsibility and communicating clearly if we cannot honor a commitment.
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