Lockbox Specialist (In-office) - Midvale, UT

Zions Bancorporation

Posted 3 months ago

Full Time

Midvale, Utah

In Person

Smart Summary

Responsibilities

Process deposits through the lockbox system and manage incoming and outgoing remittance mail. Handle clerical duties, resolve customer inquiries, and monitor tracking reports to ensure timely processing.

Qualifications

You have a High School diploma or equivalent and experience in data entry, balancing, or general office clerical work. You possess knowledge of computer software, including spreadsheets and word processing, and demonstrate accuracy and good customer service skills.

Must Have Skills for ATS

data entry

balancing

spreadsheets

word processing

Job Description

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future and Upskilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

We are currently accepting applications for a Lockbox Specialist in Midvale, Utah. This position will be in-office Monday - Friday 7:00 am-3:30 pm.

The ideal candidate will have the skills and experience necessary to:

  • Process deposits accepted through the lockbox processing system.
  • Provide customer with back-up documentation as requested.
  • Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
  • Perform a variety of clerical duties, answer questions or inquiries from lockbox customer, resolve problems or issues and perform data and item entry.
  • Correspond with clients or bank personnel on various lockbox items.
  • Notify support areas of problems or issues which could cause delay in items being processed.
  • Be responsible for tracking and monitoring reports.
  • Perform other duties as assigned.

Qualifications:

  • Requires High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
  • Bank operations, item processing preferred.
  • A combination of education and experience may meet job requirements.
  • Basic knowledge of 10 key, data entry, and balancing principles.
  • Must have good customer service and communication skills, both verbal and written.
  • Requires knowledge of various types of computer software, including spreadsheets and word processing programs.
  • Must be accurate.
  • Ability to perform well under pressure and meet deadlines.

Benefits: 

  • Medical, Dental and Vision Insurance - START DAY ONE! 
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products

Pay $18.00

Zions Bancorporation

Zions Bancorporation, N.A. is one of the nation's premier financial services companies with approximately $89 billion of total assets at December 31, 2025, and annual net revenue of $3.4 billion in 2025. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small- and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending. Zions Bancorporation’s common stock is traded on NASDAQ under the symbol ZION. The company is a member of the S&P 400 Mid-Cap and the NASDAQ Financial 100 Indices. The deposit insurance coverage for accounts at Zions Bancorporation, N.A. is the standard FDIC insurance limit for each account ownership category regardless of the Zions Bancorporation, N.A. division holding the account.
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