Job Summary:

The Certified Nursing Assistant (CNA) provides direct clinical and administrative support in an ambulatory care clinic setting to ensure efficient patient flow and high-quality patient care. The CNA supports providers and clinical staff by escorting patients, obtaining and documenting vital signs, assisting with examinations, performing point-of-care testing, and supporting clinical documentation. This role is performed under the supervision of a Medical Assistant, Clinic Supervisor/Manager, and medical providers, while adhering to standards of care and all Hamilton Health Center policies, procedures, and regulatory requirements.

Benefits Offered:

In addition to your base salary, you are also eligible to receive:

• Generous paid time off

• Birthday holiday and 7 paid holidays

• Medical, Dental & Vision Coverage

• Company-paid life insurance

• Retirement Plan with matching opportunity

• Employee Assistance Program

Essential Functions:

• Review provider schedules and Electronic Medical Record (EMR) templates in preparation for team huddles

• Escort patients from the waiting area to exam rooms and support efficient patient flow

• Measure and document vital signs including heart rate, respiratory rate, blood pressure, and temperature

• Assist providers during examinations and procedures as a standby assistant

• Perform assigned point-of-care testing (POCT)

• Clean and prepare exam rooms before and after each patient visit, following protocols for reusable medical equipment

• Maintain appropriate stock levels of medical supplies in exam rooms, ensuring proper storage, dating, and safety

• Schedule routine follow-up appointments and contact patients who miss appointments, documenting in the EMR

• Answer incoming calls and route clinical questions and results appropriately

• Maintain patient confidentiality in accordance with HIPAA regulations

• Practice safety, environmental, and infection control procedures per protocol

• Educate patients on available services in alignment with the Patient-Centered Medical Home (PCMH) model

• Comply with Hamilton Health Center clinical, employee, and compliance policies

• Support Quality Department protocols and regulatory agency requirements

• Participate in Hamilton Health Center productivity and revenue-cycle efforts

• Demonstrate Hamilton Health Center workplace values: Innovation, Integrity, Quality, Accountability, Respect, Commitment, and Inclusion

• Travel between service areas and satellite sites with minimal notice as required

• Perform other job-related duties as assigned

Minimum Education/Certifications:

• High School diploma or equivalent required

• Completion of a state-approved Nurse Aide Training Program

• Successful completion of the National Nurse Aide Assessment Program (NNAAP)

• Current Pennsylvania certification as a Certified Nurse Aide (CNA), required

• Current CPR certification through the American Red Cross or American Heart Association

• Valid driver’s license, reliable transportation, and current vehicle insurance

Minimum Work Experience:

• Minimum of one (1) year of experience in a professional medical, administrative, or physician office setting, preferred

This job description is a general outline of duties performed and is not to be construed as encompassing all duties performed within the position. All individuals selected for a position will undergo a background check appropriate for the position’s responsibilities.

All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. Hamilton continues to grow by taking a holistic and comprehensive approach to patient-centered care. Our mission is to improve the health of Central Pennsylvania’s residents by delivering high-quality, respectful, and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is to be the premier community health clinic for the underinsured and uninsured, offering medical, dental, social, and related services, and to be a healthcare provider of choice in the Greater Harrisburg area. For more than 50 years, we have remained true to this mission.

EOE