The Mitigation Technician is a hands-on role responsible for executing emergency response and damage mitigation services after water, fire, mold, or storm events. This role requires physical work, attention to detail, and a service-minded approach while working closely with team members to ensure projects are completed safely, efficiently, and to company standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Emergency Response: Respond promptly to emergency calls, including nights and weekends, as part of an on-call rotation.
• Work Execution: Perform skilled hands-on labor including demolition, water extraction, sewage and fire mitigation, mold remediation, and jobsite cleanup.
• Equipment & Site Setup: Set up, monitor, and maintain mitigation equipment such as dehumidifiers, air movers, extraction pumps, and air scrubbers.
• Documentation: Conduct moisture readings; document work performed through photos, field notes, and time tracking systems; complete job paperwork accurately for insurance and internal records.
• Jobsite Safety: Follow and enforce safety protocols, ensure proper PPE usage, and monitor jobsite conditions for compliance with OSHA and company standards.
• Customer Service: Provide respectful, compassionate service to clients experiencing stressful events, communicating clearly about progress and next steps.
• Coordination & Workflow: Interpret work orders, job scopes, and construction documents to execute tasks efficiently. Coordinate daily workflow, assign responsibilities, and ensure timely completion to company standards.
• Communication: Communicate effectively with Mitigation Leads, Project Directors, and clients regarding project progress, field conditions, and unforeseen issues.
• Leadership & Training: Supervise and lead laborers or apprentices on site, supporting their training and development.
• Quality Control: Identify and report unforeseen conditions, scope changes, or quality concerns to supervisors. Support crew leads and project managers with project setup, updates, and completion.
• Maintenance: Maintain equipment, tools, and materials in good working condition, ensuring readiness for future jobs.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent required; technical training or certifications (IICRC WRT, FSRT, AMRT) preferred.
• Prior construction, restoration, or related labor experience is helpful but not required
• Valid driver’s license with acceptable driving record.
• Ability to lift 50+ lbs, work in confined spaces, and perform physically demanding tasks.
• Willingness to work a flexible schedule, including evenings, weekends, and on-call shifts.

COMPETENCIES & VALUES ALIGNMENT

All Spyder employees are expected to model our values:
• Own the Outcome – Start it, finish it, own it.
• Deliver Consistently – Maintain our standard, every time, everywhere.
• Forge Real Relationships – Be authentic, earn trust.
• Stay Gritty, Keep Growing – Push hard, keep improving.

REPORTING STRUCTURE

• Reports To: Lead or Project Manager
  • Direct Reports: No
  • FLSA Status: Non-Exempt
  • Job Type: Full-Time

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• This role operates in a field environment.
• Must be able to lift 50 lbs, climb ladders, and work in varying weather conditions.
• Regular travel between job sites.

COMPENSATION & BENEFITS

• Pay Range: $20 - $26 / hour
  • Incentives: performance bonuses may apply
  • Benefits:
• • Health, Dental, and Vision Insurance
  • Company-Paid Life Insurance
  • 401(k) with 4% Company Match
  • Paid Time Off & Sick Leave
  • Optional Accident & Critical Illness Insurance
  • Employee Assistance Program

ADDITIONAL NOTES

This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required. Duties, responsibilities, and activities may change at any time with or without notice.