JOB SUMMARY This position is the first point of contact for visitors, vendors, and customers and directs them to the appropriate Armor contact to address their needs. He/she provides administrative support primarily to the Human Resources team as well as to other management personnel as needed. Responsibilities include:

Answering telephone and directing calls to appropriate Armor personnel
Greeting visitors and vendors
Providing administrative support to Human Resources
Sorting and distributing incoming mail
Running outgoing mail through postage meter
Sending employee information to Insurance agent for approval
Updating Insurance driver log
Scanning of documents as needed
Managing Employee Call In Log and sending out information to respective Supervisors daily
Being point person for reserving Corporate Vehicles use
Order Entry
Managing conference room scheduling conflicts
Managing Vendor and Front Lobby traffic
Daily cleanup of coffee station
Other duties as required by supervisor

PRINCIPAL CONTACTS INSIDE/OUTSIDE THE COMPANY This position primarily interacts with visitors, vendors, customers, the Human Resources team, and office personnel. COMPETENCIES OR POSITION REQUIREMENTS

Effective communication skills
Strong organizational skills
Detail orientated
Effective MS Office skills
Professional, positive, and courteous demeanor
Ability to contribute to a positive work environment
Ability to handle multiple needs simultaneously (incoming visitors, telephone calls, administrative tasks) in a calm professional manner
All Armor employees are also expected to demonstrate Armor’s core values of being:

Customer-Focused
Passionate about Work
Solution-Oriented
Driven by Integrity

EDUCATION AND/OR EXPERIENCE

High School diploma or GED
Demonstrated past work experience utilizing high level of customer service skills

EQUIPMENT USED This position uses a personal computer, facsimile machine, telephone (Avaya Office Receptionist Soft Console), scanner and copier. WORKING AND PHYSICAL CONDITIONS This position works in an indoor environment located in front corporate lobby. It requires some walking and significant time sitting at desk working on a computer and answering telephone.

Armor Contract Manufacturing is a custom contract manufacturer for industrial, commercial, and military defense applications. Build-to-print metal fabrication, stamping, machining, painting & finishing, rebuild, and engineering services. Multi-location precision metal fabrication services with a 24-hour response to inquiries. Over 30 years of experience building complex assemblies and fabrications, specializing in welding aluminum and stainless steel. Armor Contract Manufacturing is a division of The Armor Group, Inc., a diversified group of manufacturing companies. Headquartered in Mason, Ohio, with additional facilities in Ohio, Indiana, and Shanghai, China, we have over 475,000 square feet of manufacturing space available throughout our international footprint with the ISO 9001:2015 certification. We employ over 250 highly trained and experienced engineers, project managers, tradespeople, and office professionals.

Front Desk Coordinator

Front Desk Coordinator

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