Aspire Health and Community Services recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.

Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community.

Working at Aspire Health and Community Services can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health and Community Services offers a competitive package of compensation and benefits.

Under the direction of the Director of Clinic Administrative Services and in collaboration with the Lead Central Registration Clerk, the Central Registration Clerk position is a split role, or as determined by program needs, between central registration clerk and administrative clerk.

Responsibilities include:

Insurance

• verifying and coordinating authorizations, assisting clients with eligibility and communicating effectively to both clients and staff

Billing

• collecting insurance co-payments and past due account balances

Registration

• greeting clients and visitors, checking in clients and updating their information

Schedule Management

• answering phones, centralizing appointment scheduling for all medication providers, clinicians and psychologists, managing medication provider schedule

Medical Records

• coordinating with the health information coordinator, preparing requests for medical records in a timely manner by following appropriate procedures
• filing and scanning clinical and legal information from client chart documentation, within one business day

Providing other administrative support to the program including data entry.

Requirements:

• High school level education/diploma require
• 1-2 years office experience with demonstrated effective communication skills and proven organizational and interpersonal skills preferred.
• Medical office experience preferred
• Basic understanding of insurance requirements
• Computer literacy and adaptability
• Telephone experience required
• Understanding of filing system

Compensation is based on candidate experience, qualifications, and certifications and licenses.  Annual ranges listed are based on a full-time, 40 hours per week position.

Salary Range$20—$22 USD

Aspire Health and Community Services is committed to and passionate about diversity, equity, and inclusion.  We celebrate, support, and promote diversity of thought, culture, and backgrounds.  As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.  Aspire Health and Community Services strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.