The pre-processor position will be responsible for key functions that deliver a successful closing experience. From post-contract to close, you will be on the front lines of customer engagement, where you’ll use strong problem-solving and process execution to drive outcomes. At Community Title Network, we are committed to the highest service standards and are committed to excellence. Because of this, you will be an ideal candidate for the position if you are a practical as well as a task-driven individual who is enthusiastic about their work, communicates effectively, and is driven by quality and fierce attention to detail.

From the examination of public records to the settlement table, we treat every transaction stage with the highest degree of professionalism and ethics. We feel strongly that the recipe for a successful transaction begins and ends with communication. If you're looking for a career in a company that's evolving and growing and filled with motivated team members who have pride in - and passion for - what they do, this is a terrific role for you.

KEY RESPONSIBILITIES

• Coordinate the collection of key documents and information from customers and external providers.
• Coordinating with buyers/sellers on initial paperwork needed
• Review files for typographical errors to ensure all information is correct in preparation for the closing
• Ordering payoff statements, HOA statements, water and sewer information, answering phones
• Manage data and document storage: transmit, scan, and file into appropriate systems
• Liaise with external partners and coordinate activities critical for closing
• Communicate effectively with clients, customers, and fellow staff, including returning all voicemails and emails
• Assist branch with administrative tasks and general customer service

QUALIFICATIONS & MINDSET

• Minimum of 1 year of relevant work experience in the banking, title/settlement/mortgage, service or other related industry
• Proficiency in Resware or other title software a plus
• Excellent communication and interpersonal skills
• Ability to multi-task and work under stringent deadlines
• Highly detail-oriented
• Collaborative and team-oriented

COMPENSATION & BENEFITS:

Salary will be competitive with similar roles at competing companies and you will also receive a robust benefits package. We offer medical, dental and vision insurance, 401(k) retirement plan with match, paid vacation, professional development opportunities, and more.

ABOUT US

We are the fastest-growing title and settlement company in the Mid-Atlantic, and we are looking for team-oriented people who want to advance their careers. Our family-oriented philosophy and our team-oriented focus on customer service are driving forces for our company culture and success. We are looking for qualified individuals for positions in our company and look forward to discussing this opportunity with you!

Community Title Network, one of the region’s leading title companies, offers many title and settlement services to buyers, sellers, realtors, mortgage lenders, builders, and developers. Our experienced team of residential and commercial title professionals ensures a smooth closing experience for all parties involved in the purchase transaction. Utilizing the latest technology available and meeting the highest security and compliance standards required by our industry, Community Title Network surpasses our competitors by speeding up the settlement process and making it easier and more convenient for all parties in the transaction to complete the settlement process.