Training hours Monday-Friday 9:00am-5:00pm 8-10 weeks – After training it’s two days in office 10:00am-6:00pm (Tuesday and Wednesday). Monday Thursday Friday Remote. If call out any of scheduled in-office days will be expected to make up the in-office day on a Thursday or Monday.

The Associate Financial Services Representative will be an exceptionally customer focused individual that will provide information, fulfill customer needs, and tailor our services to create an easy and seamless servicing experience.
Responsibilities:

Assists in the verification of insurance benefits for services prior to admission
Obtains timely pre-authorization for all outpatient and inpatient services
Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that include but are not limited to: researching and analyzing accounts receivable and outstanding balances, negotiating and advising on the collection of overdue bills and payment plans, collecting overdue payments, understanding financial assistance offerings, managing and resolving customer disputes
Helps in coordinating inpatient billing
Provides support for all finance issues and ensures that activities occur in compliance with appropriate regulations and contractual obligations
Assists in patient billing and maintaining pertinent records as required for maintenance of certification
Helps in coordinating with nursing staff in planning and organizing program activities
Majority of contact is internal and/or customer service oriented
Work and tasks are most often routine, structured and transactional in nature; work requires minimal variance from guidelines and procedures
Makes routine decisions regarding assigned task within defined parameters, often limited and confined to on-going matters
Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise
Prioritizes basic tasks; priorities typically guided by standard practices or by others
Ensures timely and accurate performance of responsibilities for a single area or group of closely related tasks
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Qualifications:

High School Diploma or equivalent required
Associate’s Degree or equivalent combination of education and related experience preferred
0-1 years relevant experience preferred.

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians. At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.  We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn. Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Associate Financial Services Representative Hybrid- FlexStaff

Associate Financial Services Representative Hybrid- FlexStaff

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