Insurance Authorization Specialist

Build a rewarding career with Coastal Orthopedics—where your expertise helps patients receive the care they need, when they need it most.

At Coastal Orthopedics, we believe exceptional patient care starts with an exceptional team. As an Insurance Authorization Specialist, you’ll play a key role behind the scenes by helping patients navigate the insurance process smoothly and efficiently while supporting our physicians and clinical staff every step of the way.

If you’re detail-oriented, compassionate, and thrive in a fast-paced medical environment, we’d love to meet you.

Why You’ll Love Working at Coastal Orthopedics

Make a Meaningful Impact
Your work directly supports timely treatment and a positive patient experience.

Collaborative, Supportive Culture
Join a team that values communication, teamwork, and professional respect.

Career Growth Opportunities
Expand your skills with ongoing learning and advancement opportunities.

Work-Life Balance & Stability
Enjoy a structured schedule, a supportive environment, and comprehensive benefits.

Modern Technology & Innovation
Work in a state-of-the-art orthopedic practice utilizing advanced systems and equipment.

What You’ll Do

• Coordinate and secure insurance pre-authorizations and referrals for elective, urgent, and emergent procedures.
• Verify in-network and out-of-network provider status and process authorizations accordingly.
• Determine estimated patient financial responsibility for imaging and durable medical equipment services.
• Investigate and resolve authorization and referral issues quickly and accurately.
• Maintain organized documentation and manage workflow tasks within the NextGen EMR system.
• Research insurance guidelines and coverage requirements to support timely patient care and reimbursement.

What We’re Looking For

• At least 1 year of experience in a medical office setting handling insurance authorizations and verifications, including workers’ compensation.
• Working knowledge of NextGen or a similar EMR system.
• Strong understanding of medical terminology and insurance terminology.
• Excellent organizational, communication, and problem-solving skills.

Benefits & Perks

• Competitive pay with full-time benefits
• Medical, dental, and vision insurance
• Retirement savings plan
• Paid opportunities for professional development and continuing education
• Supportive team environment with long-term career potential

Join Our Team

At Coastal Orthopedics, every team member plays an important role in delivering outstanding patient care. If you’re ready to bring your skills to a practice that values compassion, teamwork, and excellence, apply today.

Coastal Orthopedics is an Equal Opportunity Employer and values diversity in the workplace.