Comfort Consultant

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Polestar Plumbing Heating & Cooling

Posted 3 months ago

Full Time

Merriam, Kansas

Hybrid

Smart Summary

Responsibilities

Assess homeowner comfort needs to design and present customized HVAC system replacements and indoor air quality solutions. Manage the full sales cycle from initial estimate and proposal to closing and coordinating with installation teams.

Qualifications

You have 1-2 years of experience in HVAC, in-home sales, or a related field, coupled with strong communication, presentation, and customer service skills. You are sales-driven, can build rapport with customers, and possess a valid driver's license with a clean driving record.

Must Have Skills for ATS

HVAC

in-home sales

customer service

presentation

Job Description

Description

Who We Are:

Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers—delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.

Why Join Us:

  • $150,000–$200,000+ annually (100% Commission)
  • Weekly Pay
  • Company provided vehicle and gas card
  • Ability to dispatch from home
  • PTO and Paid Holidays
  • Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages
  • Paid $15,000 Life Insurance and Long-Term Disability coverage

What You'll Be Doing:

  • Meet with homeowners to assess comfort needs and provide customized HVAC system solutions
  • Design and present system replacement options, upgrades, and indoor air quality (IAQ) products (air purifiers, humidifiers, dehumidifiers, etc.)
  • Educate customers on system performance, efficiency, and long-term value
  • Build trust through exceptional customer service and professional communication
  • Prepare accurate estimates and proposals using company tools
  • Close sales and guide customers through the installation process
  • Collaborate with install and service teams to ensure a seamless customer experience
  • Maintain detailed records of appointments, proposals, and sales activity using mobile tools/software

Our 3 Step Hiring Process:

At Polestar, we know great talent moves fast—and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24–48 hours!

  1. Apply
    Submit your application online or via email with your resume and relevant details (carlee@polestarplumbing.com)
  2. Phone Screen
    If your experience is a match, our team will reach out—often the same day—for a brief phone interview
  3. In-Person Interview
    If the phone screen goes well, we’ll schedule an in-person interview—usually within 24 hours. You’ll meet with team members, ask questions, and learn more about working at Polestar

Requirements:

  • 1–2 years of HVAC, in-home sales, or related experience preferred
  • Strong communication, presentation, and customer service skills
  • Sales-driven mindset with a focus on customer satisfaction
  • Ability to build rapport and close sales in a residential setting
  • Valid driver’s license with a clean driving record

Location:

7252 W Frontage Rd, Merriam, KS 66203

Think you’d be a great fit? So do we. Come grow with us at Polestar—apply now!

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Polestar Plumbing Heating & Cooling

Polestar Plumbing, Heating & Cooling has proudly served the Kansas City metro area since 1984, delivering reliable, top-quality service you can count on. We take pride in our work every day and make sure the job gets done right the first time. At Polestar, our motto is “Guiding You to Comfort”—with our customers, our team, and our community. When you join Polestar, you’re more than an employee—you’re part of a team that values growth, connection, and long-term success. We’re always looking for professionals who not only want to help our company grow but also want to grow personally. No matter where you start, there are always opportunities for advancement. We know success comes from putting our people in the best position to thrive—and that’s exactly what we do.
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