Marketing & Provider Relations

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United Medical Imaging Healthcare

Posted 3 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

The role focuses on building and maintaining relationships with referring physicians and medical offices to increase referral volume. It involves acting as a liaison between clients and corporate management to resolve service issues and educate offices on new medical studies.

Qualifications

You will be responsible for building relationships with referring physicians and medical offices to offer superior customer service. You possess strong written and verbal communication skills, professional customer service abilities, and good clerical and organizational skills.

Must Have Skills for ATS

Managed care contracting

Spreadsheets

Reports

Job Description

 United Medical Imaging  We are large Imaging group, with 30 locations in Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.

We are looking for a Marketing and Provider Relations to join our growing team on a full- time basis. You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area. Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA's, and other contracted accounts.

In the position you will:

- Identify and resolve service issues relating to referring physicians, their staff and patients.
- Provide turnkey services to referring physician offices by acting as liaison between operations management
- Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
- Keep sales, operations and radiologists updated on account issues and resolution (status)
- Maintain special assignment accounts as directed by Operations

You will assist the VP of Business Development to coordinate effective office visits.

The purpose of these visits will be to:

* Educate referring and new offices on enhancements, new studies, and advances -- essentially target market
* Increase referral percentages/volume and word of mouth
* Increase referral percentages/volume from currently non-referring offices
* Maintain image in the community as cutting-edge experts
* Bring our level of service to the offices
* Effectively manage territory

The right candidate must have:

- Strong written and verbal communications skills
- Professional customer service skills
- Good overall clerical skills
- Must be detail oriented and organized
- Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
- Should posses current California driver's license and good driving record

Qualifications:
- Preferred 1  year experience in healthcare
- Knowledge of preparing, and interpreting spreadsheets and reports
- Managed care contracting experience is highly desirable
- Good selling skills is highly desirable
- Bilingual is a PLUS!

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United Medical Imaging Healthcare

United Medical Imaging Healthcare is a multi-specialty, diagnostic imaging service company with 30 facilities throughout Los Angeles and Orange County, California. We put our patients at the center of everything we do. With patient convenience in mind, we’ve created full-service radiology centers that provide one location necessary for all diagnostic exams. We offer the highest quality service from the moment we pick up the phone to schedule an appointment until we deliver the final diagnostic report. Our staff is culturally diverse and multi-lingual which enables them to be sensitive to the needs of those living in the diverse Southern California communities we serve.
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