Eternal Optimist
Eternal Optimist
Posted 3 months ago
Full Time
Louisville, Kentucky
In Person
Smart Summary
Responsibilities
Provide exceptional customer service and manage guest satisfaction while coordinating with both front and back of house teams. Maintain cleanliness of dining areas and complete daily opening, mid-shift, and closing duties.
Qualifications
You have strong customer service skills and the ability to communicate effectively with both guests and team members. You can answer menu questions, handle guest complaints, and maintain cleanliness in a fast-paced restaurant environment.
Must Have Skills for ATS
food safety
alcohol service
Job Description
Job Description:
Join Royals and be part of a team delivering exceptional guest experiences in a fast-paced, fun environment. As a Front of House Team Member, you’ll be the first impression of a guest as they take their chicken journey! This role requires teamwork, attention to detail, and a genuine, hospitable attitude.
Duties & Responsibilities:
Provide model customer service, manage guest complaints, and ensure satisfaction.
Communicate effectively with both Front and Back of House teams.
Maintain cleanliness of dining and work areas; stock and organize supplies.
Complete daily opening, mid-shift, and closing duties.
Qualifications:
Strong customer service skills and communication.
Ability to answer questions and make menu recommendations.
Knowledge of food safety and alcohol service guidelines is a plus
Ability to work in a fast-paced environment
Must be 20+1 day to serve alcohol
Physical Demands:
Stand, bend, and move throughout shifts.
Lift and carry up to 40 lbs; work in noisy and occasionally hot
Shift:
Morning
Day
Evening
Experience:
Restaurant: 1 year (Preferred)
Other:
$18-21 per hour (inclusive of tips)
Flexibility Schedule
Eternal Optimist
With Runway
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