Description

Description

The Mountain Ticket Office (MTO) Sales Associate is responsible for providing exceptional service while completing guest transactions during the Summer operating season.

Essential Functions of the Job

• Provide general information and assist guests in all selections and transactions of summer activities.
• Account for balancing daily transactions to cash receipts.
• Assist in the daily operations of the Ticket Office including filing, answering phones, and other duties as assigned.
• Handle all incoming lost & found phone inquiries. 
• Communicate by radio for daily activities and for any emergencies.
• Assist guests with Daily Use lockers.
• Organize, clean, and maintain individual sales stations and the general sales office.

Requirements

Requirements

• Strong customer service and verbal communication skills. 
• Basic sales and/ or cash handling experience.
• Knowledge of and experience with computers (Windows).
• Knowledge of and experience with general accounting procedures.
• Ability to add, subtract, multiply, and divide in all units of currency.
• Ability to effectively present information in one-on-one and small groups situations to guests, clients, and other employees of the organization.
• Ability to make sound decisions under stressful situations. 
• Ability to perform essential duties efficiently and accurately.
• Employee is frequently required to stand, balance, walk and reach with hands and arms.
• Maintain a professional attitude towards guests and staff. 
• Ability to pass a background check.
• Ability to work June through August 

Working Conditions

• Majority of time spent in an indoor ticket office environment.
• Occasional exposure to outdoor conditions and inclement weather