Collections Specialist
BRIA Health Services
Collections Specialist
BRIA Health Services
Posted 3 months ago
Full Time
Skokie, Illinois
In Person
Smart Summary
Responsibilities
The Collections Specialist is responsible for monitoring resident accounts to identify overdue balances and contacting parties to negotiate payments. They maintain detailed records of collection activities and collaborate with internal departments to resolve account discrepancies.
Qualifications
You possess effective communication skills and the ability to handle difficult conversations professionally. You can understand and interpret financial concepts, work under pressure, and multitask to meet deadlines. You are knowledgeable in MS Suite and can adapt to various company programs.
Must Have Skills for ATS
MS Suite
Job Description
Description
Collections Specialist
Position Overview: A Collections Specialist will be responsible for reviewing resident accounts and identifying overdue accounts. They will contact appropriate parties regarding outstanding balances and negotiate payment.
Key Responsibilities:
- Monitor accounts to identify overdue payments
- Contact customers by phone, email, or mail regarding outstanding balances
- Negotiate payment plans and resolve billing disputes
- Maintain detailed records of collection activities
- Process payments and update account information
- Work with internal departments to resolve account discrepancies
- Prepare aging reports and collection status updates
- Ensure compliance with company policies and debt collection regulations
- Escalate delinquent accounts when necessary
Benefits Offered:
- Affordable Medical, Dental & Vision Insurance – Quality coverage options to fit your needs and budget
- Short- & Long-Term Disability Coverage – Financial protection and peace of mind
- 401(k) with Company Match – Invest in your future with employer contributions
- Generous Paid Time Off – Includes vacation days, sick time, and paid holidays
- Tuition Reimbursement – Advance your education and grow your career
- Career Growth Opportunities – We prioritize internal promotions and professional development
- Employee Rewards & Recognition Programs – Celebrating your hard work regularly
- Weekly & Monthly Appreciation Events – Because your efforts deserve recognition
- Birthday & Work Anniversary Celebrations – We celebrate you
- Collaborative, Team-Oriented Culture – Work alongside supportive and dedicated colleagues
Requirements
Preferred Qualifications:- Possess effective communications skills and be able to handle difficult conversations with tact, professionalism, and cooperation.
- Ability to understand and interpret financial concepts.
- Ability to work under pressure and multi-task to meet project deadlines.
- Knowledgeable in MS Suite; with the ability to effectively work on a computer and adapt to various company programs and applications.
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