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Front Desk Agent

United Dental Partners

Posted 3 months ago

Full Time

Chicago, Illinois

In Person

Smart Summary

Responsibilities

Act as the first point of contact for patients by greeting them, verifying information, and managing the appointment schedule. Handle general administrative tasks, including collecting payments and managing inbound and outbound calls.

Qualifications

You have previous administrative experience in a dental office, along with excellent customer service and communication skills. You are able to greet patients, verify information, manage appointments and payments, and handle administrative tasks efficiently. A positive attitude and a desire to learn are also essential for this role.

Must Have Skills for ATS

dental office administrative work

Job Description

Job Description

Role Overview
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.
Responsibilities

  • Greet patients and check guests in according to established office protocols and verify and update patient information
  • Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
  • Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
  • Manage inbound and outbound calls in a timely manner

Requirements

  • Previous administrative work in a dental office is required
  • Positive attitude and enthusiasm for the workday
  • Excellent customer service skills with an outgoing, people friendly personality
  • The ideal applicant will display and demonstrate excellent communication skills with staff and patients
  • Desire to learn new skills and expand your potential
  • Schedule is Monday - Saturday, with one day off

Compensation Package and Benefits

  • Compensation will be comprised of a base salary that is commensurate with experience
  • Full Medical Insurance with BCBS, employer pays on average 66% of premium!
  • Dental/Vision
  • Short Term and Long Term Disability Coverage
  • Life Insurance
  • 401(k) with matching
  • Flexible Spending account
  • and more!

Job Type: Full-Time
Company Overview
United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.
We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.
Job Type: Full-time

United Dental Partners

United Dental Partners is committed providing great dental experiences. Starting with a single office a decade ago, two dentists founded and pursued a simple purpose of providing high-quality, affordable dental care for children and families. So that our dental professionals can focus on serving patients, we concentrate on lessening the administrative, non-clinical burdens of managing a dental practice. Today, with 22 offices and more on the way, UDP supports our dentists, pediatric specialists, orthodontists, oral surgeons, and hygienists in providing comprehensive dental care that meets and exceeds our patients' expectations. All of our employees are eligible for benefits upon their hire date. Benefits include health insurance, Paid Time Off (PTO), 401k with match, Flexible Spending Accounts (FSA), and vision & dental discounts.
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