Night Auditor - EVEN Hotel Pittsburgh Downtown

IHG

Posted 3 months ago

Full Time

Pittsburgh, Pennsylvania

In Person

Smart Summary

Responsibilities

The Night Auditor is responsible for processing payments, balancing books, and performing essential accounting tasks during late-night shifts. They also manage guest check-ins, check-outs, and handle overnight queries and concierge requests.

Qualifications

You have accounting and mathematics skills for accurate auditing and payment processing, along with cash handling experience for counting and securing bank and processing cash payments. You are also computer literate and familiar with PMS software, possessing strong verbal communication and customer service skills.

Must Have Skills for ATS

PMS software

Accounting

Mathematics

Cash handling

Customer service

Job Description

Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
 A little taste of your day-to-day:
 Every day is different, but you’ll mostly be:● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures● Checking guests in, out and managing any wake-up call requests● Answering phones and dealing with overnight guest queries● Running night audit property management systems or manual equivalents● Performing other duties such as concierge services and special guest requests
 What We need from you:● Accounting and mathematics skills for accurate auditing and payment processing● Cash handling experience for counting and securing bank and processing cash payments● Computer literacy, including familiarity with PMS software● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff● Customer service experience● Knowledge of hotel operations, offers and the local area
 What you can expect from us: 
 We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 
 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 
 IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  
 So, join us and you’ll become part of our ever-growing global family. 

The hourly pay rate for this role is $18.50. 


We offer a comprehensive package of benefits including paid time off, medical/dental/vision 
insurance, 401k, and many other benefits to eligible employees. 


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
EVEN Hotels is where hospitality meets wellness.
At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.

IHG

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 21 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 7,000 open hotels in more than 100 countries, and a development pipeline of over 2,300 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: Noted Collection, voco hotels, Ruby, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 400,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
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