In House Marketing Representative

Hilton Grand Vacations

Posted 3 months ago

Full Time

Saint Augustine, Florida

In Person

Smart Summary

Responsibilities

The role involves pre-qualifying and scheduling prospective guests and current owners for vacation ownership presentations. The representative acts as a brand ambassador and concierge to incentivize customers to attend sales tours.

Qualifications

You will be responsible for pre-qualifying and scheduling prospective guests and current owners for vacation ownership presentations. You will act as a brand ambassador and concierge, greeting and presenting to potential customers to incentivize attendance at sales tours while screening and qualifying them based on company guidelines.

Must Have Skills for ATS

Sales presentation

Customer qualification

Scheduling

Job Description

In-House Marketing Specialist

As an In-House Marketing Specialist, you will play a key role in pre-qualifying and scheduling prospective guests and current owners for meetings with our sales representatives for vacation ownership presentations at our resorts.

Key Responsibilities:

  • Serve as a positive, professional brand ambassador, representing Hilton Grand Vacations.
  • Act as a concierge, offering local information to enhance the guest experience.
  • Collaborate with resort staff to receive arrival sheets of incoming guests.
  • Greet and present prospective customers, incentivizing them to attend a sales preview tour.
  • Screen and qualify potential customers based on company guidelines.
  • Schedule sales-tour reservations and collect required deposits.

Qualifications:

  • Greet and present to prospective customers, incentivizing them to attend a sales presentation in line with company policies, compliance standards, and regulatory requirements, while meeting performance goals.
  • Attend scheduled training sessions and department meetings, stay up-to-date on marketing materials, industry trends, and review performance goals regularly

    Extraordinary People, Exceptional Benefits:

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
  • And more!
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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