Front Office Assistant

Gen4 Dental

Posted 3 months ago

Full Time

Tempe, Arizona

In Person

Smart Summary

Responsibilities

Manage the front office operations by scheduling appointments and handling patient registration and records. Coordinate insurance verification, financial agreements, and patient billing to ensure smooth office workflow.

Qualifications

You have at least 1 year of experience working in a dental office. You are responsible for managing patient schedules, verifying insurance, processing pre-authorizations, and ensuring smooth office operations while maintaining patient records and HIPAA compliance.

Must Have Skills for ATS

Dental office experience

Insurance verification

HIPAA

Job Description

Job Description

**Offering $1000 sign-on bonus*

When families in Tempe and surrounding areas want quality dental care for beautiful, healthy smiles, they turn to Tempe Smiles Family Dental. As a full-service dental office, we offer a wide range of comprehensive dental services that includes family dentistry, cosmetic dentistry, and restorative dentistry. What’s more, with our commitment to using modern technology and contemporary clinical techniques, we can help your entire family enjoy comfortable and efficient treatment with every visit to our Tempe office.

At Tempe Smiles Family Dental, our knowledgeable and experienced dentists are committed to a whole-mouth approach to dentistry that helps our patients meet a wide range of needs. Whether you’ve come to us for just a six-month checkup or whether you need help creating a brand new smile with dental implants, we have the skills and the technology needed to deliver the kind of gentle, precise care you’re looking for. What’s more, with contemporary technology, so many aspects of dentistry are faster and more convenient than they ever were before.

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Compensation Range: $20 - $24 per hour based on experience 

Work Schedule: Monday - Wednesday 7:45 AM - 5:00 PM

Qualifications:

  • 1-year Dental office experienced (Required)

Key Responsibilities:

  • Build and maintain productive schedules for our doctors and hygienists
  • Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
  • Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
  • Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
  • Assist patients with understanding their treatment plan and increase dental case acceptance
  • Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
  • Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Gen4 Dental

▪️Revolutionizing the DSO Space ▪️Doctor Collaborative & Patient Obsessed ▪️100+ locations in 15 states ▪️Protecting Practice Identity & Doctor Legacy
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