Manager Trainee - Detail Shop

Delta Sonic

Posted 3 months ago

Full Time

Buffalo, New York

In Person

Smart Summary

Responsibilities

Manage daily operations of the detail shop by training, coaching, and evaluating employee performance. Ensure high quality standards and customer satisfaction while maintaining the facility and mechanical equipment.

Qualifications

You have at least six months to one year of leadership or management experience, along with a strong desire to provide excellent customer service. You are able to demonstrate consistent work experience and possess the necessary physical stamina for standing, walking, and lifting for extended periods. Flexibility in your work schedule and a professional demeanor are essential for success in this role.

Must Have Skills for ATS

communication

customer service

leadership

management

training

coaching

performance evaluation

safety regulations

financial reporting

mechanical repair

landscaping

Job Description

Join Our Award Winning Team!
With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Team Members Enjoy:

  • A team-based and fast-paced work environment
  • Company stability with opportunities for career advancement
  • Professional training in communication, hospitality, and customer care
  • Scholarship opportunities and team member recognition programs
  • Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA 
  • Team member discounts
  • Equal opportunity employer

Responsibilities:
Management candidates will begin their employment in our extensive hands-on Manager Training Program. Our paid training program allows candidates to further develop their leadership skills while also preparing them to fulfill a management-level position in their designated department. Advancement is based on performance, and the majority of our upper management and corporate employees have been promoted from within. The pay range for this position is $20.00 - $26.00 per hour, depending on experience.

Responsibilities include, but are not limited to:

  • Upholding customer satisfaction by ensuring Delta Sonic's standards for quality
  • Mastering basic employee responsibilities within your assigned department
  • Working hands-on alongside the employees
  • Training, coaching, and evaluating employees' performance
  • Ensuring that employees adhere to all safety regulations
  • Preparing and reviewing reports, including the department's staffing schedule and financials
  • Addressing all customers in a positive, enthusiastic, and professional manner
  • Performing regular maintenance and minor repairs to mechanical systems and/or equipment
  • Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements:

  • Must be 18 years of age or older
  • Six months to one year of leadership, management, or key holder experience
  • Must be able to demonstrate consistent work experience
  • Excellent communication skills and a passion for providing great customer service
  • A courteous and professional demeanor
  • Patience, motivation, and initiative to lead others
  • Ability to stand, walk, and bend for long periods of time, with or without accommodation
  • Ability to lift moderate amounts of weight, with or without accommodation
  • Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays
  • A valid driver's license is preferred for management positions in the Carwash, Detail, and Oil Change departments
  • Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic participates in the E-Verify Program.

Delta Sonic has been awarded as a Top Place to Work!

Delta Sonic

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