Program Assistant

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Goodwill Industries Of Central East Texas Inc

Posted 3 months ago

Full Time

Lufkin, Texas

In Person

Smart Summary

Responsibilities

The Program Assistant welcomes clients, manages program records, and handles data entry to support daily operations. They serve as a primary point of contact for families and providers to connect them with essential services.

Qualifications

You are an organized and detail-oriented individual with strong communication and customer service skills. You are comfortable multitasking in a busy office environment and possess a positive, team-player attitude. Familiarity with Microsoft Office Suite is expected.

Must Have Skills for ATS

Microsoft Office

Outlook

Word

Excel

Job Description

WE’RE HIRING — START YOUR NEXT ADVENTURE WITH US! 

Looking for a role where your organization skills, people skills, and heart for the community all matter? This could be your spot.

At Goodwill Central East Texas, we believe in the Power of Work — and behind every success story is a team making things happen every day. We’re searching for a Program Assistant who thrives in a fast-paced environment, enjoys helping people, and can keep operations running smoothly with professionalism and care.

What You’ll Do

  • Welcome and assist clients and families
  • Answer phones and help connect people with services
  • Manage paperwork, forms, and program records
  • Enter and maintain data accurately
  • Support the Client Services team with daily operations
  • Deliver excellent customer service to clients, providers, and teammates

What We’re Looking For

✔ Organized and detail-oriented
✔ Strong communication and customer service skills
✔ Comfortable multitasking in a busy office environment
✔ Team player with a positive attitude
✔ Familiar with Microsoft Office (Outlook, Word, Excel)

Awesome Benefits

  • Health, dental & vision insurance
  • Paid time off to rest and recharge
  • Employee discounts on amazing finds
  • Paid training
  • Employee assistance program (EAP)
  • Supportive and inclusive team culture
  • Weekly Pay
  • Free Telehealth

Why Goodwill?

Most people know us for our stores, but what really powers our mission is helping people overcome barriers to employment and build brighter futures. Every day, your work would help support programs that change lives across Central East Texas.

Schedule & Environment

  • Full-time position
  • Professional office environment

If you’re ready to make an impact while building a meaningful career, we’d love to meet you.

Come As You Are

We welcome team members from all walks of life — including those with criminal records.
 
 Goodwill is more than just a thrift store — we’re a mission-powered organization changing lives through the power of work.
 
 Apply today and start your journey with us. Let’s do great things together!
 
 This is just a snapshot of the position — the full job description will be shared during the interview.

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Goodwill Industries Of Central East Texas Inc

Providing opportunities for people with disabilities and other barriers to employment via job training and placement.
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