At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Our interns experience a wide range of opportunities during our in person summer internship program. We are looking for candidates who have an interest in the financial services industry and bring with them enthusiasm and passion for working in a fast-paced environment.

• Completion of Sophomore or Junior year by June 2026 majoring in Accounting, Mathematics, Business
• GPA of 3.0 overall or 3.5 in Major is preferred
• Participation in appropriate activities outside of the classroom (e.g. work, intercollegiate or intramural athletics, business club, etc.)
• Strong Analytical and Technical skills
• Excellent Communication skills
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
• Conduct functional, regression, and user acceptance testing on BPAS web applications to promote quicker turnaround of web development initiatives.
• Identify, document, and track defects; collaborate with developers to ensure timely resolution of any issues as they arise.
• Maintain clear documentation of test cases, automation logic, and deployment instructions.
• Support production rollout testing and post-release validation.
• Where applicable, work with the Retirement Web Manager to streamline and automate testing scenarios to promote efficiencies.

• Ability to use menu‐driven software in addition to Word and Excel programs
• Ability to work independently
• Good organizational and research skills
• Ability to manage multiple tasks efficiently
• Committed to providing excellent customer service
• Be resourceful in supporting projects and tasks as needed
• Ability to work effectively and efficiently with team members
• All applicants must be 18 years of age or older

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.