Field Service Technician

S

Surface Experts - Metro Portland

Posted 3 months ago

Full Time

, Oregon

In Person

Smart Summary

Responsibilities

Perform repairs on various surfaces such as bathtubs, countertops, and flooring using a specific 5-step process. Provide world-class customer service to tenants and property management while tracking progress via a dispatch tool.

Qualifications

You have experience with tools or hands-on work and can accurately match colors. You are comfortable working independently in customer homes and businesses, with a strong attention to detail and commitment to quality work.

Must Have Skills for ATS

color matching

Job Description


Looking for hands-on work where every day is different? As a Surface Experts Technician, you’ll repair surfaces like bathtubs, countertops, cabinets, and flooring using our proven 5-Step process.

We Offer: 
  • Pay: $18/hour during a 4-week paid training period, with a pay increase upon completion
    • Additional income through add-on repair commissions, performance bonuses, and holiday bonuses
  • Career growth: Structured, hands-on training with a clear advancement path to becoming a Repair Technician, plus ongoing skill development opportunities
  • Field Support: Access to an internal knowledge library and a dedicated technician support line for real-time assistance in the field
  • Work-Life Balance: Flexible weekday schedule (no nights or weekends), with overtime opportunities available
  • Company-provided resources: Company vehicle, tools, phone reimbursement, and expense card
  • Time off & benefits: Paid major holidays, 7 days paid time off (PTO), Health Reimbursement Arrangement (HRA), and employee referral program
Requirements
  • Experience with tools or hands-on work (jobs, trades, school, or personal projects/hobbies)
  • Ability to identify, compare, and accurately match colors
  • Comfortable working independently in customer homes and businesses
  •  Attention to detail and commitment to quality work
Encouraged to Apply:
  • Bilingual / Spanish-speaking candidates
  • Creative, hands-on backgrounds (artists, makers, designers, art students, craftspeople, luthiers)
  • Trades experience (maintenance, painting, millwork, construction, carpentry, automotive)
  • Property and facilities maintenance experience (hotel engineers, building maintenance, handyman roles)
Hiring Process
  • Within 24 hours: Our operations coordinator will reach out for a phone screening
  • Within 48 hours: We’ll schedule an in-person interview 
  • Within 1 week: We’ll schedule an in-person ride-along 
  • Within 2 weeks: The hiring process is typically complete
Duties:
  • Display world-class customer service for tenants and property management staff
  • Track work progress and notes in our dispatch tool 
  • Communicate with the support team with questions
  • Understand and utilize our unique 5-step repair process
  • Employ each tool in your custom tool-kit
  • Problem-solve repairs with creativity
About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships.  We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

S

Surface Experts - Metro Portland

OUR SERVICE Durable and visually appealing small surface repairs for most commercial and residential surfaces provided by trained technicians, offered efficiently and affordably to the customer. OUR COMMITMENT To provide a service that exceeds customer expectation through solid communication and exceptional surface repair, resulting in customers who are confident in our CARE (Consistency, Access, Response and Ethics).
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria