Benefits Specialist – St. Louis, MO Remote

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Globe Life AIL - McQuade Organization

Posted 3 months ago

Full Time

St. Louis, Missouri

Remote OK

Smart Summary

Responsibilities

Assist clients with benefit plan inquiries, enrollment, and troubleshooting via phone and online platforms. Collaborate with internal teams to provide accurate product guidance and improve service delivery.

Qualifications

You are a motivated individual with strong communication and active listening skills, possessing a customer-first attitude and a desire to help others. You can work independently and as part of a team, are detail-oriented, and comfortable with basic computer skills and CRM platforms. Previous customer service experience is a plus, but not required as comprehensive training is provided.

Must Have Skills for ATS

CRM platforms

Zoom

Job Description

Join our team as a Remote Benefits Specialist in St. Louis, MO—help families with tailored insurance solutions while enjoying career growth and remote flexibility

Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!

Position: Entry-Level Benefits Representative

We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.

RESPONSIBILITIES:

  • Assist current clients via phone and online platforms with account inquiries and product guidance.
  • Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
  • Support clients through benefits enrollment, changes, and troubleshooting.
  • Keep documentation and support resources up-to-date for both internal teams and clients.
  • Help identify client needs and offer appropriate product solutions.
  • Collaborate with internal teams to resolve issues and improve service delivery.
  • Stay informed on industry trends, company updates, and benefit regulations.

QUALIFICATIONS:

  • Strong communication and active listening skills.
  • A customer-first attitude and genuine desire to help others.
  • Self-motivated with the ability to work independently and in a team setting.
  • Detail-oriented and able to manage multiple priorities effectively.
  • Basic computer skills, including comfort with tools like Zoom and CRM platforms.
  • Flexible, coachable, and eager to learn and grow.

Preferred (but not required):

  • High school diploma or equivalent (college degree a plus).
  • Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!

What We Offer:

  • Comprehensive on-the-job training and mentorship.
  • A supportive, inclusive work culture.
  • Clear pathways for career advancement.
  • The opportunity to make a positive impact every day.

Ready to Launch Your Career?

We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative.

Benefits Specialist jobs in St. Louis, MO – Apply now for remote opportunities with Globe Life offering training, advancement, and top earning potential

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Globe Life AIL - McQuade Organization

Our organization has a long history and rich tradition of partnering with the labor community through national and local leaders, advocating for key issues and campaigns, and investing in a public policy agenda that reflects the core values of importance to all working people.
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