Customer Service Representative
M
Milanes insurance group
M
Customer Service Representative
Milanes insurance group
Posted 3 months ago
Full Time
, Florida
In Person
Smart Summary
Responsibilities
The representative will handle customer inquiries via phone, email, and in-person to ensure a positive experience. Key tasks include assisting with quotes, updating policies, and maintaining detailed client records.
Qualifications
You have a high school diploma/GED and possess excellent customer service skills, with a preference for a Bachelor's degree. You are familiar with insurance products and proficient in Microsoft Office and other software applications, demonstrating strong organizational and time management abilities.
Must Have Skills for ATS
insurance products
Microsoft Office
Job Description
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Assist office manager to run reports
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
- Knowledge of insurance products
- High school diploma/GED required, Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
M
Milanes insurance group
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