Customer Service Specialist - 98404

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Globe Life AIL - McQuade Organization

Posted 3 months ago

Full Time

Tacoma, Washington

Remote OK

Smart Summary

Responsibilities

Provide high-quality customer service via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.

Qualifications

You have excellent communication and listening skills, with a self-motivated and adaptable attitude. You are comfortable working in a remote environment and possess a positive willingness to learn. This role requires no prior experience as full training is provided, offering significant career advancement opportunities.

Must Have Skills for ATS

Globe Life

Forbes

AM Best

Job Description

Join our team as a Customer Service Specialist in Tacoma, WA—help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company
💼 Full-Time | Weekly Pay | Advancement Opportunities

About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Perks & Benefits

  • Weekly pay + performance bonuses

  • Flexible schedule – work from home

  • Full training provided, no experience required

  • Career advancement opportunities

  • Team trips, contests, and events

  • Supportive and positive work environment
     

Job Responsibilities

  • Provide outstanding customer service via phone, video, and email

  • Assist clients with benefits enrollment and account questions

  • Handle confidential information with professionalism

  • Resolve client issues and follow up promptly

  • Maintain accurate records and documentation

Requirements

  • Excellent communication & listening skills

  • Self-motivated, adaptable, and reliable

  • Positive attitude and willingness to learn

  • Comfortable working in a remote environment

Pay & Career Growth

  • Average first-year earnings: $62k–$80k

  • Annual earning potential grows by ~$25k per year

  • Merit-based promotions – leadership opportunities available
     

📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!

Equal Opportunity Employer
Customer Service Specialist jobs in Tacoma, WA – Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry

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Globe Life AIL - McQuade Organization

Our organization has a long history and rich tradition of partnering with the labor community through national and local leaders, advocating for key issues and campaigns, and investing in a public policy agenda that reflects the core values of importance to all working people.
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