Customer Service Specialist - Utah 84120

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Globe Life AIL - McQuade Organization

Posted 3 months ago

Full Time

West Valley City, Utah

Fully Remote

Smart Summary

Responsibilities

Provide high-quality customer service via phone, video, and email to assist clients with benefits enrollment and account inquiries. Resolve client issues promptly while maintaining accurate records and handling confidential information professionally.

Qualifications

You will be responsible for providing outstanding customer service via phone, video, and email, assisting clients with benefits enrollment and account questions, and handling confidential information. You should possess excellent communication and listening skills, be self-motivated, adaptable, and reliable, with a positive attitude and willingness to learn.

Must Have Skills for ATS

Globe Life

AM Best rating

Job Description

Customer Service & Benefits Specialist – Remote / Work From Home
💼 Full-Time | Weekly Pay | Advancement Opportunities

About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture

Perks & Benefits

  • Weekly pay + performance bonuses

  • Flexible schedule – work from home

  • Full training provided, no experience required

  • Career advancement opportunities

  • Team trips, contests, and events

  • Supportive and positive work environment

Job Responsibilities

  • Provide outstanding customer service via phone, video, and email

  • Assist clients with benefits enrollment and account questions

  • Handle confidential information with professionalism

  • Resolve client issues and follow up promptly

  • Maintain accurate records and documentation

Requirements

  • Excellent communication & listening skills

  • Self-motivated, adaptable, and reliable

  • Positive attitude and willingness to learn

  • Comfortable working in a remote environment

Pay & Career Growth

  • Average first-year earnings: $62k–$80k 

  • Annual earning potential grows by ~$25k per year

  • Merit-based promotions – leadership opportunities available

📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!

Equal Opportunity Employer
Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities.

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Globe Life AIL - McQuade Organization

Our organization has a long history and rich tradition of partnering with the labor community through national and local leaders, advocating for key issues and campaigns, and investing in a public policy agenda that reflects the core values of importance to all working people.
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