Customer Service/Sales Associate

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DRIVE NASHVILLE INC

Posted 3 months ago

Full Time

Nashville, Tennessee

In Person

Smart Summary

Responsibilities

Act as the professional face of clients to handle business and personal accounts on a one-on-one basis. Focus on increasing customer retention and satisfaction while providing high-level customer service and support.

Qualifications

You have experience in a customer-facing role, such as retail, hospitality, or brand promotion, and possess excellent communication and customer service skills. You are a confident, fast learner who thrives in a dynamic environment and can effectively represent clients and handle customer inquiries.

Must Have Skills for ATS

Customer Service

Client Relations

Brand Representation

Sales

Job Description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Signing bonus
Customer Service / Sales Representative Wanted! - ENTRY LEVEL POSITIONS OPEN  ADVANCEMENT OPPORTUNITIES  Here at Drive, we are working with an internationally recognized client who are leaders in their industry. We are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Customer Service, Client Relations and Brand Representation.  Individuals who have experience in the Retail and Hospitality industry are found to be very successful in this role. 
  The Duties of the Customer Service & Sales Representative: 
  • Be the professional face of our clients 
  • Handle existing Business / Personal Accounts on a one on one basis to increase customer retention & customer satisfaction 
  • Act as point of contact for our Clients 
  • Provide an outstanding level of customer service on behalf of our clients and company 
  • Advise all existing customers with their needs and enquiries, ensuring their questions are answered appropriately 

  Experience Required: 
  • Previous retail / hospitality / customer service experience is a plus although full training is provided for the right candidate 
  • Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc. 
  • Excellent Communication Skills 
  • Professionalism 

  Personal Skills Required: 
  • Must thrive working in a fast paced, vibrant environment 
  • Fast learner who can retain information 
  • Confident, outgoing and approachable 
  • Capable to work under pressure & meet deadlines 
  • Strong customer service skills whilst being assertive and polite 
COMPENSATION: 35K-50K ANNUAL.  To find out more about this opportunity, please send us your updated resume and our HR team will contact you very soon.

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DRIVE NASHVILLE INC

As we work throughout North America, we see companies with bright people too busy drowning to learn how to swim. Everybody has a plan to get better but few have the means for effective sustainable improvement. Drive, Inc. is a team of improvement veterans that is dedicated to the successful application of improvement principles to produce profound change in your organization. We have the skill, experience and knowledge to align and focus all resources on enterprise-wide excellence in a globally competitive marketplace. Drive, Inc. is not a group of theorists. We are highly experienced improvement implementation professionals with over one hundred million dollars of quantifiable annualized return for our clients. Each Drive, Inc. consultant is a profit-driven business leader with over twenty years experience implementing improvements in sales, marketing, engineering, human resources, logistics, supply chain, warehouse, order management, and operations processes. Our experience is applied from executive management to the process operator level. We have worked in thousands of locations across six continents focused on executive coaching, management alignment, strategic improvement planning, simultaneous engineering, process capability and stability, flow creation, work standardization, visual management, problem solving, and sustainment of efforts. We are obsessed with building organizational capability, intentionally driving the culture and achieving bottom-line results. Global competition demands that you solve your biggest problems. Drive, Inc. is your competitive advantage and the catalyst to achieve results.
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