Operational Admin

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Firehouse Subs by CTRG

Posted 3 months ago

Full Time

Austin, Texas

In Person

Smart Summary

Responsibilities

The role involves managing office supplies and vendor orders while supporting day-to-day operations for 23+ quick-service restaurant locations. Key tasks include managing third-party delivery platforms, maintaining operational records, and coordinating communication between leadership and store teams.

Qualifications

You have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. You are proficient with technology and can independently manage administrative tasks, vendor orders, and support operations across multiple locations. Experience in office administration or a multi-location environment is preferred.

Must Have Skills for ATS

Amazon

Instacart

Microsoft Office

Google Sheets

Excel

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
CTRG Holdings | Multi-Unit QSR Management Company (23+ Locations)
📍 Austin, TX | Full-Time

CTRG Holdings is a growing restaurant management company overseeing 23+ quick-service restaurant locations. We are seeking a highly organized and dependable Operational Admin to support day-to-day restaurant operations, leadership initiatives, and administrative functions across multiple locations.This is a fast-paced, hands-on role for someone who thrives on multitasking, solving problems quickly, and keeping operations running smoothly behind the scenes. You’ll work closely with leadership and store teams to help maintain organization, communication, and operational efficiency across the company.
Key Responsibilities
Office & Supply Management
  • Place and manage orders through Amazon, Instacart, and other vendors for office and operational needs
  • Monitor inventory levels and proactively reorder supplies
  • Coordinate deliveries to office and store locations as needed
Restaurant Operations Support
  • Assist with third-party delivery platform management, including updating settings and promotions
  • Help maintain store hours, menus, and operational details across various platforms
  • Support urgent operational requests from stores and leadership teams
  • Assist with tracking operational initiatives and ensuring follow-through on action items
  • Help coordinate communication between leadership and store teams
Reporting & Administrative Assistance
  • Assist with spreadsheets, reports, data entry, and operational tracking
  • Maintain organized records and documentation
  • Support leadership with project coordination and administrative tasks
  • Prepare reports, summaries, and internal communications as needed
  • Help organize meetings, agendas, and follow-up items
Multi-Location Support
  • Assist leadership in supporting 23+ restaurant locations
  • Help ensure operational standards and procedures are communicated effectively
  • Track store requests and help prioritize follow-up needs
  • Support special projects and company growth initiatives
Qualifications
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Excellent communication skills via phone, email, and text
  • Self-motivated and able to work independently
  • Strong problem-solving skills and sense of urgency
  • Positive attitude and willingness to jump in wherever needed
  • Ability to handle confidential and sensitive information professionally
Preferred Experience
  • Experience in office administration or operations support
  • Experience in restaurant, retail, hospitality, or multi-location environments preferred
  • Proficiency in Microsoft Office, Google Sheets, and Excel
  • Experience with online ordering platforms, vendor management, or operational systems is a plus
  • Strong comfort level with technology and learning new systems quickly
Why Join Us?CTRG Holdings is growing quickly, and this role offers the opportunity to work directly with leadership while making a meaningful impact across a rapidly expanding organization. If you are highly organized, proactive, and enjoy variety in your day-to-day work, we’d love to hear from you.

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Firehouse Subs by CTRG

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