Customer Service Representative (Remote – Entry Level)

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Globe Life AIL - Lisa Russel

Posted 3 months ago

Full Time

Greer, South Carolina

Fully Remote

Smart Summary

Responsibilities

Connect with clients via phone and Zoom to educate them on benefit options and coverage. Guide clients through the application and enrollment process while building long-term professional relationships.

Qualifications

You have strong communication and people skills, and ideally some experience in customer service, retail, or hospitality. You are self-motivated, goal-oriented, and comfortable working remotely and independently. This role offers full training and a clear advancement path into leadership opportunities.

Must Have Skills for ATS

Consultative sales

Benefit options

Salesforce

Zoom

Medical reimbursement

Job Description

Opportunities – Remote | Customer Service & Sales

After a record-breaking year with over 20% growth, we are expanding our team and seeking motivated individuals for remote customer service and leadership-track opportunities.

👉 “We approach sales as a form of customer service — not pressure.”

If you’re coachable, driven, and looking for a long-term career with strong growth potential, this could be the opportunity you’ve been waiting for.


About the Role

This position combines customer service with consultative sales. You’ll work directly with clients who have requested information, helping them understand their benefit options and guiding them through the process.

Our approach focuses on:

  • Education and transparency
  • Building trust and relationships
  • Helping people make informed decisions
  • Delivering service without high-pressure sales tactics

✔ No cold calling — clients request information
✔ Full training provided — no prior experience required
✔ Clear advancement path into leadership opportunities


What We Offer

  • 100% Remote — Work from anywhere
  • Weekly pay plus performance-based bonuses
  • Comprehensive training, mentorship, and support
  • Rapid advancement into leadership roles
  • Positive, team-oriented company culture
  • Medical reimbursement program after 90 days
  • Residual income opportunities
  • All-expense-paid incentive trips worldwide

Company Highlights

  • Voted #24 Happiest Company to Work For
  • Rated A+ (Superior) by A.M. Best for financial strength
  • Parent company Globe Life serves more policyholders than any other insurance company worldwide

Key Responsibilities

  • Connect with clients through phone and Zoom appointments
  • Schedule and conduct benefit overview meetings
  • Educate clients on available products and coverage options
  • Assist with applications and enrollment processes
  • Build long-term client relationships through ongoing support
  • Participate in training, mentorship, and leadership development

Who We’re Looking For

  • Strong communication and people skills
  • Customer service, retail, hospitality, or client-facing experience is a plus
  • Self-motivated and goal-oriented individuals
  • Comfortable working remotely and independently
  • Open to coaching, mentorship, and professional growth

Why This Role Stands Out

Many of our top performers come from backgrounds in:

  • Customer service
  • Retail
  • Hospitality
  • Healthcare
  • Administrative support
  • Management

This role builds on those transferable skills while offering:

  • Higher income potential
  • Leadership advancement opportunities
  • Flexible work-life balance
  • Long-term growth and stability

Ready to Get Started?

Apply today to learn more about this exciting remote opportunity and discover how you can grow into a leadership role with a company that values development, flexibility, integrity, and long-term success.

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Globe Life AIL - Lisa Russel

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