Indirect Document Intake Associate

First Financial Bank NA

Posted 3 months ago

Full Time

Terre Haute, Indiana

In Person

Smart Summary

Responsibilities

The associate is responsible for logging, organizing, and reviewing loan documents to ensure completeness and compliance with program guidelines. They also communicate with dealerships and customers regarding missing documentation and provide general operational support.

Qualifications

You have a high school diploma or equivalent and strong computer proficiency, including spreadsheet software experience. You demonstrated excellent attention to detail and organizational skills, along with strong written and oral communication abilities, to process and organize loan documents.

Must Have Skills for ATS

Spreadsheet software

Job Description

Indirect Document Intake Associate
Location: Terre Haute, IN (Ops Center) (On-Site) 

Status: Full-Time, Hourly Non-Exempt 

Why Join First Financial Bank? 

If you are detail-oriented and enjoy working in a structured, document-driven environment, our Indirect Document Intake Associate role could be a great fit! This position allows you to process and organize loan documents, ensure compliance, and communicate with dealerships and customers. Apply today and take the next step in your financial services career! 

What You’ll Do 

  • Process Loan Documents: Log and organize daily contracts received through multiple platforms.
  • Ensure Compliance: Review documentation for completeness and adherence to program guidelines.
  • Communicate with Dealerships & Customers: Follow up on missing documentation and title requirements.
  • Support Internal Operations: Answer inquiries regarding indirect lending functions and assist with operational tasks.
  • Assist with Mail Processing: Sort and distribute incoming and outgoing loan-related mail.
  • Perform Administrative Duties: Provide general operational support as needed.

What We’re Looking For 

  • High school diploma or equivalent.
  • Prior banking experience with knowledge of bank products and services is preferred.
  • Strong computer proficiency, including spreadsheet software experience.
  • Excellent attention to detail and organizational skills.
  • Strong written and oral communication abilities.
  • Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
  • Ability to review information and details at close range (within a few feet).
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance.

What We Offer 

  • Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
  • Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
  • Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
  • Growth Opportunities: Tuition assistance and professional development programs.
  • A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

Who We Are 

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. 

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future! 

Ready to Join Us? 

Apply now and take the next step in your banking career! We review all applications and will respond promptly. 

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes. 

First Financial Bank NA

Since 1834, First Financial Bank has been empowering individuals and communities with secure, innovative financial solutions. From spending and saving to borrowing and investing. Headquartered in Terre Haute, IN and with locations across Indiana, Illinois, Kentucky, Tennessee, and Georgia, we’re here to be the foundation of community prosperity and trust for generations to come. Member FDIC | Equal Housing Lender First Financial Corporation stock is traded under the NASDAQ National Market System symbol of THFF.
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