Studio H2O Kitchen & Bath Showroom is the plumbing, bath cabinetry, countertops, lighting, 
and accessories showroom for PSC Distribution. We are a premier luxury showroom that 
provides quality products with exceptional service. We strive to live our core values of 
Trustworthy, Excellence, Customer Focused, Respect, and Growth Oriented.

Position Summary: 

Studio H20 Showroom Associate Sales Consultants are trusted guides for homeowners, contractors, and 
designers seeking kitchen and bath solutions. The Associate Sales Consultant role is an 
entry-level position that uses previous knowledge and/or education to build foundational 
knowledge of our products and sales processes. Associates will gain design expertise while 
demonstrating exceptional customer service as the primary point of contact for walk-in 
customers to help clients select cabinetry, countertops, plumbing fixtures, lighting, and 
accessories that meet both functional needs and aesthetic goals. The Associate Consultant will 
learn from the other Consultants and Sr Consultants to create cabinetry layouts using the 2020
Design program, prepare accurate bids and quotes, and manage projects from initial 
consultation through final delivery and beyond. Success in this role requires strong 
communication skills, attention to detail, and the ability to thrive in a fast-paced, collaborative
environment.

Responsibilities: 

• Building knowledge to be able to guide homeowners and contractors through product selection in the showroom, ensuring solutions align with their needs, preferences, and budget.
• Provide exceptional customer service across all channels—showroom, phone, email, 
  and field visits.
• Prepare and send accurate bids and quotes within 48 hours; communicate proactively if
  delays arise
• Create and maintain project portfolios to support client decision-making and internal coordination
• Collaborate with contractors, coworkers, and project partners to troubleshoot challenges and deliver seamless service 
• Manage project details and timelines through clear, consistent communication with 
  clients and internal teams
• Answer incoming calls, assist with pricing and order entry, and support general 
  administrative tasks as needed
  
• Maintain a clean, organized, and welcoming showroom environment
• Meet with clients via scheduled appointments and walk-ins; actively promote PSC products and services
• Uphold professional standards in appearance, conduct, and communication at all times
• Participate in ongoing training, sales meetings, and product education sessions
• Assist with the design of high-quality cabinetry layouts using the 2020 Design program, delivered in a timely and professional manner, until able to lead projects independently
• Support other showroom and company initiatives as assigned

Education / Experience: 

• High school diploma or equivalent required
  
• Associate's or bachelor's degree in Interior Design, Architecture, Construction Management or a related field preferred
• Training or certification in kitchen and bath design (e.g., NKBA, 2020 Design) is a plus

Required Skills / Abilities:

• Strong design sense and product merchandising skills
• Excellent communication and customer service capabilities
• Collaborative spirit and ability to coach others
• Organizational precision and multitasking confidence
• Ability to troubleshoot technical lighting issues with empathy and expertise
• Social media fluency for basic content creation and promotions
• Strategic thinking with growth-orientated mindset