Tour Guide/Retail Employee

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MB Roland Distillery Inc

Posted 3 months ago

Full Time

, Kentucky

In Person

Smart Summary

Responsibilities

Conduct engaging distillery tours to educate visitors on the distillation process and history. Manage retail operations including product sales, inventory organization, and transaction processing.

Qualifications

You have a high school diploma or equivalent and possess strong communication skills with a friendly demeanor. You are comfortable engaging diverse audiences, handling retail transactions, and working flexible hours, including weekends and holidays.

Must Have Skills for ATS

point-of-sale systems

cash handling

Job Description

Benefits:
  • Hourly pay plus tips
  • Bonus Opportunities
  • Employee discounts
  • Health insurance
  • Paid time off
  • Dental insurance
  • Training & development
  • Vision insurance
About the Role: Join the MB Roland Distillery team as a Tour Guide/Retail Employee, where you'll share our passion for craft spirits with visitors. This exciting role combines storytelling with customer engagement, making every tour an unforgettable experience. 
  Responsibilities: 
  • Conduct engaging and informative distillery tours for guests of all ages.
  • Provide exceptional customer service in our retail shop, assisting with product selection.
  • Educate visitors about the distillation process and the history of MB Roland Distillery.
  • Manage retail inventory and ensure the shop is well-stocked and organized.
  • Handle cash and process transactions accurately using point-of-sale systems.
  • Promote our products and special events to enhance customer experience.
  • Assist in maintaining a clean and welcoming environment for guests.
  • Participate in team meetings and contribute ideas to improve visitor engagement.
  • Other duties as directed by management.

Requirements:
 
  • High school diploma or equivalent; relevant experience in hospitality or retail is a plus.
  • Strong communication skills and a friendly demeanor are essential.
  • Ability to engage and entertain diverse audiences during tours.
  • Must be able to work flexible hours, including weekends and holidays.
  • Experience with point-of-sale systems and cash handling is beneficial.
  • Ability to lift up to 20 pounds.
  • Comfortable with working outside.
  • Must be at least 21 years old.

About Us:
 
MB Roland Distillery Inc has been crafting premium spirits in Pembroke, KY since 2009. Our commitment to quality and authenticity has earned us a loyal customer base, while our friendly and passionate team creates an enjoyable work environment for all employees.
 

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MB Roland Distillery Inc

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