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Hotel Front Desk - Full Service IHG

C

CUSA, LLC

Posted 4 months ago

Full Time

Memphis, Tennessee

In Person

Smart Summary

Responsibilities

The Front Desk Associate is responsible for welcoming guests and managing the check-in and check-out processes. They handle reservations and assist with guest inquiries to ensure a seamless stay.

Qualifications

You are a friendly and service-driven individual with a knack for welcoming guests and managing hotel operations. You possess strong communication and problem-solving skills, with previous hotel or customer service experience being a plus.

Must Have Skills for ATS

customer service

reservations

check-ins

check-outs

Job Description

Now Hiring: Hotel Front Desk Associate

Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service, recognizing our associates as our greatest asset, and providing value to our business partners and owners. As the first point of contact for our guests, the Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and assisting with inquiries to ensure a seamless and memorable stay. This role requires strong communication skills, professionalism, and the ability to resolve guest concerns with care and efficiency, with previous hotel or customer service experience preferred.

Background check will be completed on all applicants

C

CUSA, LLC

CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.
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