The Courtyard by Marriott has an openings for part-time or full-time Night Auditor position open. The night audit shift runs from 11 p.m. until 7 a.m. The shift purpose is to close out account and billing for one business day to start the next business day and serve as a guest services agent during the overnight hours. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Perform tasks specific to the Night audit. These tasks must be done with little to no supervision. These tasks include: Verify all account postings and guest billing for the day, make adjustments as needed in order to balance daily transactions, run the actual night audit process on the property management system and prepare night audit packet, balance and transmit credit cards, print and organize reports.

· Manage the front desk during the overnight hours, and recognize and greet the guests upon entry into the lobby, check guests in and out, respond to guest requests and answer the telephone.

- The successful candidate should be proficient in math and have the ability to calculate charges and credits, be detailed oriented and accuracy is a must.

- High school diploma or equivalent; prior guest service or night audit experience in the hospitality industry is preferred, but willing to train the right person.

Essential Duties and Responsibilities

• Warmly greet and register guests, manage reservations, and evening arrivals.
• Be knowledgeable about the area.
• Complete all shift-related duties and securely deposit any cash collected.
• Generate and close all daily and revenue reports for Courtyard Marriott operations.
• Address guest concerns and escalate to the Office Manager when needed.
• Maintain consistent, regular, and reliable attendance.
• Fulfill other tasks as assigned to support overall team success.

Minimum Qualifications:

• Customer service experience is essential. Hotel front desk experience is a plus but not required.
• Excellent communication and interpersonal skills with a positive and friendly attitude.
• Strong problem-solving skills and ability to multitask.
• Proficiency in computer skills.
• Ability to work weekends and holidays.

Compensation & Benefits:

• Holiday Pay
• 401 K
• Insurance: Medical, Dental, Vision
• Hourly starting at $15.00 - $16.50 (based on experience) 

Located at 600 E Van Asche Drive off Mall Avenue in Fayetteville Uptown. If you are hardworking, reliable, and looking for a great team to join, you are encouraged to apply. 

Phone: 479-571-4900