Retail Department Manager

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Ollie's Bargain Outlet

Posted 3 months ago

Full Time

North Olmsted, Ohio

In Person

Smart Summary

Responsibilities

The Retail Department Manager is responsible for driving department sales and ensuring products are merchandised according to visual standards. Key duties include providing excellent customer service, managing store appearance, and assisting with truck receiving and pricing.

Qualifications

You have at least 6 months of retail experience and a high school diploma or equivalent. You are able to work evenings, weekends, and holidays, and possess a positive attitude to interact well with customers and associates.

Job Description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

    • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
    • BE CARING- How do I treat others with courtesy, dignity, and respect?
    • BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
    • BE COMMITTED- Operate with grit, passion, tenacity, and action.
    • BE GROWING- How do we get better every day?
    • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie’s Associate Benefits:

    • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
    • 401K, generous company match with immediate vesting.
    • Strong career growth & talent development culture.
    • 20% associate discount on all Ollie’s purchases.
    • Vast array of voluntary benefits.

The Retail Department Manager grows department sales to achieve the store sales plan. The Retail Department Specialist responsibilities include aspects of merchandising, customer service, and store maintenance.

Primary Responsibilities:

  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving the truck and pricing items, training new Associates, and accurately and efficiently operating the register.
  • Maintain the store appearance and complete additional responsibilities as assigned.

Qualifications:

  • High School diploma or equivalent preferred
  • 6+ months retail experience preferred
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Positive attitude and team player who interacts well with customers and associates.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

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Ollie's Bargain Outlet

Harrisburg, PA-based Ollie’s Bargain Outlet is one of America’s largest retailers of closeouts, excess inventory and salvage merchandise. Our buyers scour the world looking for great deals to deliver to our customers. You’ll find lots of famous brand-name goods in our 500+ "semi-lovely"​ store locations, and the inventory is always changing! Not only do we value our customers, but we understand that our associates are our most valuable resource. Our people are the key to our success. We pride ourselves in a 75% target internal rate-of-promotion. We invest in our associates for the growth of their future and ours. Ollie’s does this through our OLI (Ollie’s Leadership Institute) program, which is designed to train and develop associates for their next internal move within the company. Ollie’s seeks and encourages an entrepreneurial spirit by offering a non-planogram environment that allows store managers to use their space to the best of their ability and knowledge. The first Ollie’s Bargain Outlet store opened in Mechanicsburg, PA in 1982. Since then, we have grown to become one of the largest deep-discount retailers in America. We currently operate 500+ store locations in 31 states, along with a Store Support Center in Harrisburg, PA, and three distribution centers, one in York, PA, Commerce, GA and another in Lancaster, TX. Visit the Careers Section of our website to view job opportunities - ollies.us/careers.
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