Surgery Scheduler

OSF HealthCare

Posted 3 months ago

Full Time

Oak Lawn, Illinois

In Person

Smart Summary

Responsibilities

The Surgery Scheduler manages the end-to-end procedure process, including scheduling surgeries and pre-op appointments. They are responsible for handling high call volumes, obtaining prior authorizations, and communicating essential procedure information to patients and providers.

Qualifications

You have at least 6 months of experience in a clinical setting, demonstrating excellent customer service and strong communication skills. You possess basic proficiency in Microsoft applications and typing, filing, and telephone skills. A high school diploma or GED equivalent is required, and previous surgical scheduling or orthopedic background is preferred.

Must Have Skills for ATS

Medical Terminology

EMR

Microsoft Applications

Surgical scheduling

Orthopedic background

Job Description

Total Rewards

"Your life - our Mission"

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.

Expected pay for this position is $21.25-25.00/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.


Overview

This job is located in Oak Lawn,IL

M-F 8a-5p

Looking for candidates with previous surgical scheduling experience or orthopedic background

POSITION SUMMARY: The Surgery Scheduler assists, informs, and supports patients and their families throughout the entire procedure process. The position is responsible to return all voicemails in a timely manner, while maintaining a courteous and professional attitude managing a demanding incoming call volume. Prior to all procedures, the scheduler is responsible for scheduling the procedures, scheduling pre-op appointments, making prior day procedure reminder calls, obtaining prior authorizations if needed, and reviewing, processing, and following up on provider referrals by way of electronic medical record (EMR), fax and phone. The position has a significant responsibility in ensuring all pertinent information about an upcoming procedure has been communicated to the patient and all appropriate parties.


Qualifications

REQUIRED QUALIFICATIONS: • Education - High school or GED equivalent • Excellent customer service skills as demonstrated in past work experience • Strong verbal and written communication skills • 6 months experience in a clinical setting • Typing, filing, telephone skills • Basic Microsoft application basic proficiency

PREFERRED QUALIFICATIONS: • Experience with Electronic Medical Record systems Other skills/knowledge - • A base line medical terminology course must be completed within 180 days of beginning employment

OSF HealthCare is an Equal Opportunity Employer.

OSF HealthCare

OSF HealthCare is an integrated health system founded by The Sisters of the Third Order of St. Francis and headquartered in Peoria, Illinois. The system includes 18 inpatient facilities encompassing 16 licensed hospitals, two of which operate dual campuses in separate communities. Among these hospitals, 10 are acute care facilities, five are critical access hospitals and one is a continuing care facility. OSF has 2,141 licensed beds throughout Illinois and Michigan. OSF employs more than 27,000 Mission Partners across 170+ locations. These include OSF HealthCare Children’s Hospital of Illinois, the third largest pediatric hospital in the state, and OSF OnCall, its digital health operating entity that offers hospital-at-home care. In addition, OSF operates two colleges of nursing; OSF Home Care Services, an extensive network of home health and hospice services; Pointcore, Inc., which is composed of health care-related businesses; and OSF HealthCare Foundation, the philanthropic arm of the organization. Advances in health care transformation take place through OSF Innovation as well as OSF Ventures, which provides investment capital for promising health care innovation startups. OSF HealthCare has been recognized by Fortune as one of the most innovative companies in the country. OSF consistently earns recognition for showing dedication to the well-being of its Mission Partners: •America’s Best-in-State Employers | Forbes Magazine | 2018-2026 •150 Top Places to Work in Healthcare | Becker’s Healthcare | 2019, 2022-2025 •Best Employers for Women | Forbes Magazine | 2020 OSF HealthCare is an Equal Opportunity Employer (EOE). By engaging with this page, you acknowledge and agree to follow our social media terms of use, which you can find here: https://www.osfhealthcare.org/patients-visitors/terms-conditions/social-terms
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