Department:

Status:

Benefits Eligible:

Hours Per Week:

Schedule Details/Additional Information:

Join our imaging team and be the welcoming face to our patients!

Monday-Friday 6:15am-4:45pm

The main responsibility of this role is to greet our imaging patients after they register for their tests, ensure they are correctly checked in, and manage any communication from our imaging team to the patients waiting. Management of incoming calls, making patient reminder calls, and coordinating imaging records requests is also included in the role.

Pay Range

Major Responsibilities:

Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.   

Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed. 

Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.  

Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.  

Acts as a liaison between ordering physician, radiologist, and technologist.  

Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.  

Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team. 

Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need. 

Assists with the screening and documentation of MRI implants based on department need.  

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards 

Licensure, Registration, and/or Certification Required:

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.  ​

Education Required:

Certificate of General Educational Development (GED) or  

High School Equivalency Diploma (HSED), or 

High School Graduate.  ​

Experience Required:

No experience required

Knowledge, Skills & Abilities Required:

Competent in IV insertion and venipuncture, based on department need.

Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.

Excellent customer service and organizational skills.

Intermediate computer skills including experience in using computer applications/systems and electronic mail.

Must be able to follow directions and work well both independently and with technologists, physicians, and patients. 

Physical Requirements and Working Conditions:

Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.

Must be able to:

lift up to 50 lbs. from floor to waist.

lift up to 20 lbs. over the head.

carry up to 40 lbs. a reasonable distance if department needs require.

Must be able to:

push/pull with 30 lbs. of force.

perform a sliding transfer of 150 lbs. with a second person present if department needs require.

Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.

May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.

Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.