Housekeeper - Sleep Inn & Suites

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Presidential Hospitality

Posted 3 months ago

Full Time

Rapid City, South Dakota

In Person

Smart Summary

Responsibilities

Maintain clean and attractive guest rooms and public areas according to brand standards. Ensure guest satisfaction by providing efficient service and reporting maintenance issues to management.

Qualifications

You are a reliable individual responsible for maintaining clean and attractive guest rooms while providing attentive and efficient service. You must be able to perform physically demanding tasks, including lifting up to 50 pounds and standing for your entire shift. You should effectively communicate with employees and guests in a friendly and courteous manner.

Job Description

Presidential Hospitality is looking for reliable Room Attendants to join our growing team. The Room Attendant is responsible for maintaining clean and attractive guest rooms while providing attentive, courteous, and efficient service to all guests.

Presidential Hospitality owns and operates a portfolio of five hotels located in South Dakota under the Choice and Wyndham family of brands, providing guests with top-notch accommodations and a high level of service. At our core, we believe that people are the foundation of our success, which is why we are committed to providing exceptional experiences for both our guests and employees. From training and development programs to competitive compensation and benefits packages, we strive to create a supportive and inclusive workplace culture that values diversity and empowers our team to provide exceptional service.

Responsibilities

  • Thoroughly clean guest rooms according to brand standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms and hallways.
  • Keep all hallways, public areas and closets clean, neat, and vacuumed.
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from the room (i.e., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.
  • And any other tasks assigned by your supervisor

Qualifications

  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during the entire shift.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.

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Presidential Hospitality

Presidential Hospitality owns and operates a portfolio of six hotels located in North and South Dakota under the Choice and Wyndham family of brands, providing guests with top-notch accommodations and a high level of service. At our core, we believe that people are the foundation of our success, which is why we are committed to providing exceptional experiences for both our guests and employees. From training and development programs to competitive compensation and benefits packages, we strive to create a supportive and inclusive workplace culture that values diversity and empowers our team to provide exceptional service. Our hotels: You’ll notice it the instant you walk in the attention to detail and the effort we made to meet your needs. From our warm, inviting lobbies to our spotless rooms and suites, enjoy our comfortable beds, modern work area, and free WI-FI, at your now favorite home away from home. For our guests needing more than just a place to sleep, we provide several meeting room options and an experienced team to help you coordinate every detail from table décor to catering. Welcome to Presidential Hospitality. Welcome to our portfolio of hotels.
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