Veterinary Customer Service Representative

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MEOW BARK VETERINARY SERVICES PLLC

Posted 3 months ago

Full Time

Austin, Texas

In Person

Smart Summary

Responsibilities

The representative will greet clients, manage pet check-ins, and handle appointment scheduling and cancellations. Additionally, they are responsible for processing payments and performing various administrative duties to support clinic operations.

Qualifications

You are cheerful, friendly, and possess excellent customer service skills with a knack for helping people. You have effective and empathetic communication abilities, are comfortable working with a variety of animals, and are detail-oriented with strong verbal and written communication skills.

Must Have Skills for ATS

Spanish-Speaking

Fear Free certification

Job Description

Benefits:
  • Continuing Education Allowance
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
đŸŸ Veterinary Receptionist – Join a New, Locally-Owned Clinic in South Austin! đŸŸ
📍 Meow Bark Veterinary | South Austin, TX
💰 Pay Range: $18-21/hour (based on experience)

Are you cheerful and friendly, have a knack for helping people and looking for more than “just a job”? Ready to help shape the culture of a new, locally-owned clinic from the ground up?

At Meow Bark Veterinary, we’re building something special—a positive, collaborative, and compassionate environment where both pets and people feel genuinely cared for. If you’re looking for a place where your voice matters, your growth is supported, and your work truly makes an impact, you just found it.

🌟 Why You’ll Love Working With Us

  •  Career advancement opportunities as we grow 
  •  Competitive pay and a supportive team 
  •  Fun, upbeat, and collaborative work environment 
  •  Locally-owned clinic with a strong community focus 
đŸ¶ Who We’re Looking For

We’re not just hiring skills—we’re building a team. Our ideal teammate brings:

  • Pawsitive Vibes – You bring energy, optimism, and kindness to every shift 
  • Solution-Seeker Mindset – You think ahead and tackle challenges creatively 
  • Top Dog Standards – You take pride in delivering exceptional client service 
  • Growth Mentality – You’re always learning and improving 
  • Humble & Team-Oriented – You value collaboration and feedback 
  • Patient-Focused Care – You treat every pet like your own 
  • Integrity Always – You do the right thing, even when no one’s watching 
We are committed to creating a safe, inclusive workplace where every team member is respected and supported.

đŸ©ș What You’ll Do

  • Greet pet owners as they arrive
  • Check in pets for their appointments
  • Collect and confirm pet and owner information
  • Answer phones
  • Schedule, confirm, and cancel appointments
  • Process payments 
  • Other administrative duties, as assigned
✅ What You Bring

  • Excellent customer service skills
  • Effective and empathetic communication with clients
  • Comfortable working with a variety of animals
  • Detail-oriented and skilled in verbal and written communication
  • Spanish-Speaking and Fear Free certification is a bonus!
  • Veterinary experience preferred but not required.
đŸŸ Ready to help build something meaningful from day one? Apply now and grow with Meow Bark Veterinary! đŸŸ

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MEOW BARK VETERINARY SERVICES PLLC

We are dedicated to providing compassionate veterinary care and building strong relationships within our community. Our core values are as follows: Honesty, Kindness, Compassion, Initiative, and Teamwork. Brick-and-mortar general practice clinic coming November 2024! Come grow with us :)
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